Basingstoke Softeners Limited
Tadley
Checkatrade member since 201310
Services
- Water Softeners
- Water Filters
- Purifiers
Customer Reviews
Write a review9.9 /10
Based on 105 reviews over the past 12 months
Quality of work
9.89
Reliability
9.86
Communication
9.83
Reviews (448)
10 Water softener installation
Posted 5 days ago
I had a fantastic experience with Basingstoke Water Softeners from start to finish. The team was highly professional and helpful throughout the entire process, from the initial sales consultation to the installation. The installation itself went smoothly, and they left everything tidy and clean afterward. I also appreciated the helpful advice they provided on maintaining the system and ordering salt blocks. I highly recommend Basingstoke Water Softeners for their professionalism, quality service, and excellent customer care!Verified reviewerJob location: RG2410 installed new water softener
Posted 21 April
Gave advice over the phone out of regular working hours when our old water softener was pouring out water and immediately booked in for an engineer to visit within 48 hours. Deemed not worth repairing existing system so gave options, quotes and advice on new water softener. Gave a very good price and fitted new one quickly. Everyone I dealt with from MD over the phone out of hours, on site engineer and ladies in the office were very professional, helpful and would 100% recommend.Verified reviewerJob location: GU5110 servicing and repair of water softener
Posted 07 April
very professional, he clearly explained how the water softener works and made suggestions for adjustments to suit water pressureVerified reviewerJob location: RG2110 Supply of salt tablets
Posted 27 March
Simple reliable service executed well.Verified reviewerJob location: RG2210 Block Salt delivery
Posted 24 March
I ordered 10 packs of 2 Salt Blocks. Fast free delivery. Driver left blocks in garage as requested. Very good service at fair price.Verified reviewerJob location: RG2310 Replacement water softener
Posted 19 March
First class service!! Machine was fitted by Peter who carried out a clean and tidy installation. Would highly recommend.Verified reviewerJob location: RG26
Photos
Company Info
Owner
Glenn Karpeta
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 642042770
Why Choose Basingstoke Softeners
· We are Big enough to deliver the best the market has to offer and Small enough to care about each and every customer.
· Our dedicated team of engineers and support staff value your custom, are passionate about delivering the best service and value to you, our customers every time, every day.
· We are here to look after you, our customer in the long term
I. We offer a discounted Health check with free parts replacement on the 5th anniversary of your water softener installation.
II. We offer a 9-year anniversary Water softener check with free parts replacement before the parts warranty expires.
· Salt delivered to your door by our very own Robert or Angela, tracked all the way from the time of order. Placed where you want it according to your delivery instructions.
· Service response time 1 to 2 working days no matter the age of your water softener.
· Continuously developing what we do to provide better value for you our customer.
Meet our dedicated team here
You don’t have to take my word for it here is a sample of our most recent reviews on Checkatrade:
“Simply The Best:”
“Had a new water softener installed and as a long standing customer, Mel was very helpful ….. Cannot fault Basingstoke Softeners at all and what an incredible team….. “
“New water softener installed.”
“Great experience getting a new water softener installed……. Would 100% use again and would recommend anyone. Quick, quality, great communication.”
“Service of water softener.”
“Peter came to the house and was polite and efficient… explained what he was doing. And in our opinion went above and beyond to dela with the issues we had.”
you can read more on Checkatrade, here.
Glenn Karpeta
Managing Director
Basingstoke Softeners Ltd
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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