Reviews

  • Tracy P
    10

    Installation of new water softener

    Posted 24 April

    From my first phone call to Basingstoke Water Softeners to the installation I have had first class advice and customer service. The office staff are delightful and very helpful and Tim our installations engineer was professional and knowledgeable. I would highly recommend this company and their prices are competitive too! Win win!
    Verified reviewer
    Job location: GU51
  • 10

    Great service

    Posted 22 April

    Great service. They managed to get a 15 year old softener back working and did a very thorough service. I was really impressed and would definitely use again and recommend.
    Job location: RG8
  • 10

    Very good first experience of Basingstoke Softeners

    Posted 17 April

    First order of block salt from Basingstoke Softeners delivered today on time and keen pricing, better than Amazon. Very good service so will continue to use them.👍
    Verified reviewer
    Job location: GU22
  • 10

    Outstanding Service

    Posted 16 April

    Outstanding service from start to finish — from the initial quote right through to the first salt delivery. The whole team was friendly, knowledgeable, and professional, and the installation was completed to a very high standard.
    Verified reviewer
    Job location: RG23
  • 10

    Very good salt delivery service

    Posted 09 April

    I placed an on-line order for some block salt and was subsequently given a planned delivery date and time window. Updated again via email to advise me that delivery was still to plan. Order was delivered by their friendly lady driver, well within the time slot advised. And, because of my postcode, there was no delivery charge.
    Verified reviewer
    Job location: RG26
  • 10

    A Great Company

    Posted 27 March

    Following a near catastrophic failure of my water softener, Basingstoke Water Softeners came to my rescue. Having no water for two days over a weekend was relieved by their engineer rerouting the water to bypass the softener followed by, two days later, replacing the fittings on the unit. Promises made were kept and the repair was completed quickly, professionally and economically. I would highly recommend this company.
    Verified reviewer
    Job location: GU21