Reviews

From my first phone call to Basingstoke Water Softeners to the installation I have had first class advice and customer service. The office staff are delightful and very helpful and Tim our installations engineer was professional and knowledgeable. I would highly recommend this company and their prices are competitive too! Win win!

Great service. They managed to get a 15 year old softener back working and did a very thorough service. I was really impressed and would definitely use again and recommend.

First order of block salt from Basingstoke Softeners delivered today on time and keen pricing, better than Amazon. Very good service so will continue to use them.👍

Outstanding service from start to finish — from the initial quote right through to the first salt delivery. The whole team was friendly, knowledgeable, and professional, and the installation was completed to a very high standard.

I placed an on-line order for some block salt and was subsequently given a planned delivery date and time window. Updated again via email to advise me that delivery was still to plan. Order was delivered by their friendly lady driver, well within the time slot advised. And, because of my postcode, there was no delivery charge.

Following a near catastrophic failure of my water softener, Basingstoke Water Softeners came to my rescue. Having no water for two days over a weekend was relieved by their engineer rerouting the water to bypass the softener followed by, two days later, replacing the fittings on the unit. Promises made were kept and the repair was completed quickly, professionally and economically. I would highly recommend this company.