Barstow Plumbing & Heating

Reviews (152)

• W
  Wendy T
  10

  Replace Kitchen tap

  Posted 28 July

  Great communication, arrived when they said and replaced kitchen tap as required
  Verified reviewer
  Job location: IP32
• N
  Natalie S
  10

  Leaking tap repair

  Posted 24 July

  Brilliant service from start to finish. Repaired our leaking tap quickly and professionally. Arrived on time, explained everything clearly, and left everything clean and tidy. The repair was done to a high standard. Would definitely recommend and will use again in the future. Thank you!
  
  Verified reviewer
  Job location: IP23
• E
  Emma C
  10

  replacement of a leaking brita filter tap

  Posted 30 June

  Dave and Olly were brilliant. They worked quickly and efficiently to replace our leaking tap and cleaned up afterwards taking all the rubbish with them. We will definitely use them again!
  
  Verified reviewer
  Job location: NR16
• 10

  Excellent Service

  Posted 27 May

  Excellent service from start to finish. They were polite, prompt at getting back in touch, and completed the job to a high standard. The work was done efficiently, everything was explained clearly, and the pricing was very reasonable. Really pleased with the overall service and would definitely recommend.
  Verified reviewer
  Job location: IP33
• M
  Megan G
  10

  Outside Tap Installation

  Posted 26 May

  I recently had an outside tap installed and couldn’t be happier with the service. The job turned out to be more complicated than originally expected, but Dave handled everything professionally and confidently from start to finish. He was incredibly knowledgeable, took the time to explain the issue, and came up with a great solution without any fuss. He was also really friendly and approachable throughout, and once the work was completed he left everything clean and tidy. It’s clear he takes real pride in his work. I’d highly recommend him to anyone!
  Verified reviewer
  Job location: IP14
• S
  Sarah Lucy L
  4.67

  New bathroom fitted.

  Posted 05 May

  Quality of the job was fine but sadly let themselves down with poor finishing. 6 weeks after work began on new bathroom, a loose fitting causing a leak was identified as the cause of having no hot water. On calling back the firm to fix their fault, I was told to wait 7 days as they were away. They refuse to send anyone or to pay for the work to be carried out, preferring me to wait to the 7th week for my hot water. No apology even. In addition, nothing was written down, leaving wide open for misunderstanding. Payments were separate to tradesman which was confusing and laborious.
  
  Verified reviewer
  Job location: CB7

  Response from Barstow Plumbing & Heating

  Sarah you were over the moon when we finished. We agreed to invoice individually as I’m VAT registered and they are not, therefore it saves you money otherwise it would be 20% across the board and we saved you £900 in doing so. You had your boiler repaired 3 weeks ago and you said you had a small drip on the towel rail 2 days ago. I’m away this week and I’m happy to come on Monday morning which you declined. You are under guarantee and I am a one man band. I have been very reasonable and always treated you with respect so I don’t know where this is coming from?