B&K Services
Wallsend, Tyne and Wear
Checkatrade member since 201510
Customer Reviews
Write a review9.49 /10
Based on 59 reviews over the past 12 months
Quality of work
9.61
Reliability
9.44
Communication
9.6
What customers are saying
AI-generated from customer reviews over last 24 months
B&K receives praise for their efficient service, skilled engineers like Alan, and clear communication, though some customers have reported issues with pricing discrepancies and occasional delays. A few customers have also mentioned negative experiences with customer service and communication regarding job cancellations.
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Reviews (756)
- AAnonymous
9 Replace damaged radiator valve
Posted 4 days ago
Cancelled visit to quote twice but kept me updated. On time and did repair efficiently once quote accepted.Verified reviewerJob location: NE28 10 Fixed a leaking toilet
Posted 6 days ago
Job location: NE5Great communication before regarding time of arrival. Professional and polite tradesperson. Attention to detail and tidy up after was great. Didn't expect everything to be tidied away and things put back. Would use again.- AAnonymous
10 Reliable and professional!
Posted 31 May
Job location: NE27Taken too long to post this, only my circumstances so not sure about exact date but definitely May🙄 Nathan(?) was brilliant. Didn't think younger people still had this attitude. Was very patient with my questions and happy to advise. B&K were professional from start to finish. Will definitely recommend & use again. Well done. - AAnonymous
10 Shower inspection
Posted 18 May
Job location: NE8Had Scotty the plumber out to inspect a potential leak under my shower. Did a thorough inspection and also did some extra silicon work whilst he was here. Very experienced in his trade of work, very happy! 10 Annual combi boiler service
Posted 17 May
The service engineer Karl was very polite and cheerful. He did a good job of servicing the boiler and explained what he was doing as he went along. I highly recommend B&K for good customer service.Verified reviewerJob location: NE7- AAnonymous
10 leak from cistern
Posted 16 May
Fast service, no messing around. Plumber arrived, had a look at the problem, he went and got the part and completed the job. Start to finish about 45 minutes. Would use again.Verified reviewerJob location: NE27
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Company Info
Owner
Mr Tony Baigent
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 178209934
HEATING, ELECTRICAL, PLUMBING & BUILDING SERVICES ACROSS THE NORTH EAST
Established for over 50 years and trusted across Newcastle & the North East, you can be assured of excellent service and great value for money every time you call us.
We pride ourselves on commanding a very highly skilled workforce, most of whom have worked for the company for several years.
Our team are committed and conscientious which is reflected in our high standards of service and customer care.
We carry out all gas work including installation and repairs. cp12s and boiler servicing.;
All electrical work including installations, alterations and repairs also EICR needed for sales and lettings.
Plumbing works from repairs to complete new bathrooms etc
We do not however do underfloor heating or any damp proof work.
Many thanks
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2015
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