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B & K Electricals Ltd

9.48/10

Wallsend, Tyne and Wear

Checkatrade member since February 2015
10

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.48 /10

Based on 89 reviews over the past 12 months

Quality of work

9.55

Reliability

9.44

Communication

9.43

What customers are saying

AI-generated from customer reviews over last 24 months

This company is frequently described by customers as prompt, professional, and friendly, delivering a high standard of work efficiently. However, a small number of customers have raised concerns about the quality and diagnosis of some plumbing and heating repairs.

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Reviews (846)

  • Octavia W
    10

    Prompt and professional

    Posted 1 week ago

    Excellent service, friendly and efficient
    Verified reviewer
    Job location: NE26
  • Martyn R
    10

    boiler repair and service

    Posted 24 May

    turned up exactly on time, was quick efficient and helpful. Explained everything that had been done and advice on future boiler care. would use again.
    Verified reviewer
    Job location: NE3
  • Kwok T
    9

    Fix a water leakage from hot water cylinder

    Posted 18 May

    Quick and knowledgeable
    Verified reviewer
    Job location: NE12
  • Tom E
    0

    Poor plumbing service

    Posted 13 May

    I can't speak to their electrical work, but I had a BAD experience with B&K when I recently hired them to replace the dripping tap in my kitchen with the new one I'd purchased online. I can provide a LOT of detail about how every stage went badly, but I'll just summarise by saying: 1) the work took 3 days to complete, 2) the tap was ultimately installed backwards & with bits unused, and the washing machine inlet under the sink reconnected to the wrong pipe, so now every load of laundry has to run on a hot wash unless I turn off the boiler, and 3) I was sent a bill for £270 labour!
    Verified reviewer
    Job location: NE2
  • Jane G
    10

    shower screen fitting

    Posted 04 May

    Excellent service, very polite and friendly, did a fantastic job
    Verified reviewer
    Job location: NE8
  • Zuzanna T
    9.67

    Toilet replacement

    Posted 28 April

    Happy with the work completed, the gentleman who attended was very polite and accommodating, and made sure I am satisfied with the results. He attended exactly as agreed, worked efficiently and cleaned after himself. I would definitely recommend them for future work.
    Verified reviewer
    Job location: NE12

Photos

Company Info

Owner

Mr Tony Baigent

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 178209934

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

HEATING, ELECTRICAL, PLUMBING & BUILDING SERVICES ACROSS THE NORTH EAST

Established for over 50 years and trusted across Newcastle & the North East, you can be assured of excellent service and great value for money every time you call us.


We pride ourselves on commanding a very highly skilled workforce, most of whom have worked for the company for several years.


Our team are committed and conscientious which is reflected in our high standards of service and customer care.

We carry out all gas work including installation and repairs. cp12s and boiler servicing.;


All electrical work including installations, alterations and repairs also EICR needed for sales and lettings.


Plumbing works from repairs to complete new bathrooms etc


We do not however do underfloor heating or any damp proof work.


Many thanks


Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since February 2015

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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