Baldwin Salter Plumbing & Heating Ltd
10/10
Dover, Kent
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Customer Reviews
Write a review10 /10
Based on 1 review over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (582)
10 Replaced leaking toilet cistern.
Posted 26 June
Job location: CT17Replaced leaking toilet ballcock, appt @ 1500-1600 young man arrived 1515, job completed and left @ 1535, excellent job as part of supply pipe had to be removed and replaced with a flexihose, explained working of new cistern as old one was a ballcock assembly, all old materials taken away, (although my recycle bin was offered), and cleared away, impressive work. Invoice in line with published prices, email arrived next day and paid in full, folowed by an email receipt. M.E.WAKEFIELD.0 Suspected gas leak
Posted 19 May 2023
Truly appalling. Engineer tried to rip the gas meter cupboard off the wall, it is a standard box with a key. After an hour I was told that he believes there to be a gas leak in the property ?? Good job I called a gas company when I smelled gas then I suppose ?? Proceeded to rip the gas fire out of the wall and not bother telling me he had broken it. Its now just hanging there Spent the next hour on his phone Received a quote to fix for almost £1,000 Engineer didnt even look upstairs. New company called, fixed within 2 hours cost =£265 Advice - steer clear of this company.Verified reviewerJob location: CT1710 Replacement of bath with a fully accessible shower.
Posted 01 May 2023
I can’t recommend Baldwin Salter highly enough. Fantastic service and quality of work. They showed genuine professional interest and great care in understanding my 95 year old mother’s impairments by designing the optimal solution for providing her with a fully accessible and usable shower to replace her bath. They fully appreciated the deterioration in her physical condition would be progressive and made suggestions that have made the outcome absolutely superb for the future as well as the present. No detail was missed, even making it easy to keep clean. Incredible value. Thank you.Verified reviewerJob location: TN2510 Pipe supplying the hot water cylinder was leaking badly.
Posted 04 April 2023
Baldwin Slater provided a plumber the same day I called. Andy the plumber arrived on time and worked quickly and professionally to fix the leak. He even offered to vacuum up afterwards. The cost of the work was very reasonable. I am completely happy with the service I received from Baldwin Slater and would not hesitate to recommend them.Verified reviewerJob location: CT1710 Investigate for water leakage
Posted 14 July 2021
Craig is worth his weight in gold! He is very thorough, his perceptions are those of a highly intelligent person, and all his remarks are to the point and enlightening. His manner is gentle and confidence inspiring. Nice man too.Verified reviewerJob location: CT1610 Boiler Replacement
Posted 09 June 2021
Baldwin and Salter replaced our old unreliable boiler with a new energy efficient one. The whole process was very friendly and efficient. The cost was competitive and there was no hidden costs. I wish all companies could be like these. They will now be our go to company for our plumbing and heating needs. I will be recommending them to family and friends.Verified reviewerJob location: CT17