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Baker Smith Limited

9.28/10

St. Albans, Hertfordshire

Checkatrade member since August 2022

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Website

Services

  • Smart Thermostats
  • Gas Safety Checks - CP12
  • Gas Central Heating Servicing / Repair
  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair
  • Gas Cooker Installation

Customer Reviews

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9.28 /10

Based on 33 reviews over the past 12 months

Quality of work

9.36

Reliability

9.24

Communication

9.24

What customers are saying

AI-generated from customer reviews over last 24 months

This company is widely praised by customers for its fast response times, professionalism, and efficient work. Some reviewers mention that the service is expensive, and a small number reported unresolved issues or difficulty with follow-up communication.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (234)

  • James T
    10

    Bathroom Tap Replacement

    Posted 5 days ago

    Baker Smith Limited responded very quickly to my job request and were really helpful from start to finish. Aaron arrived promptly, provided a professional service, and did a great job replacing my tap. He explained everything clearly and made sure I understood what needed to be done. There were a few extra challenges because of the age and unusual design of the bathroom, but Aaron worked through them and adapted as needed to get everything sorted. Thank you so much for your help!
    Verified reviewer
    Job location: EN5
  • Robert D
    10

    Repair leaking tap and pipe works

    Posted 1 week ago

    Excellent service all round - very responsive to job request and completed the job the same day
    Job location: AL1
  • Christopher S
    10

    Shower repair

    Posted 06 June

    Very professional, responded very quickly. Triaged the problem fast and repaired everything quickly keeping us informed of what they were doing
    Verified reviewer
    Job location: LU6
  • Julian D
    8.67

    Good and reliable

    Posted 30 May

    Plumber was helpful and reliable. Job done efficiently and quickly. Would hire again.
    Verified reviewer
    Job location: EN5
  • Ross S
    9.33

    Resolving a blocked bathroom waste pipe and also a leak around the plug

    Posted 30 April

    I’ve spoken to three members of the Baker Smith team and all presented as knowledgeable, honest and friendly. The plumber was quickly able to locate the blockage and offer solutions to fix that and the leak.
    Verified reviewer
    Job location: SG5
  • 10

    Great job

    Posted 29 April

    Efficient friendly and fixed my issue in a difficult location. No problems.
    Verified reviewer
    Job location: WD18

Photos

+57

Company Info

Owner

Mr John Tabor

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 897610774

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Thank you for visiting our page!

Baker Smith Ltd - Plumbing & Gas Heating Engineers was established in 2007 by Mark Smith and John Tabor and between them they have over 70 years’ experience in the plumbing and heating field. This experience has enabled us to provide a service that satisfies the requirements of both our Private Clients, Managing Agents and Landlords alike. We are proud to have built secure relationships with all our clients over the years.

We are one of the leading plumbing and heating companies in & around the Hertfordshire with experienced plumbers always available on call.

We pride ourselves on our excellent customer service organised by our outstanding and friendly Customer Support Team who will cater to all your requirements.

All our engineers are fully qualified, most with Gas Safe qualifications, and they take pride in their work from start to finish be it a full central heating installation, complete bathroom or simply routine plumbing and maintenance. We apply the same attention to detail on each job we attend.

If required we can offer a completely free quotation for most of our services.

We are part of the Part “P” Register and Gas Safe Register. We are pleased to offer a 24/7 day/night call out service, providing emergency evening/weekend and bank holiday cover.

Our Customer Promise

  • We are tried, trusted and qualified in all aspects of plumbing, heating, boiler and bathroom

work.

  • We look after your home, taking care to leave it as tidy as it was before our visit.
  • Peace of mind is at the heart of everything that we do and we aim to deliver the best possible service and the simplest solutions.

Accreditations and awards

Gas Safe Register
Gas Safe Register

This trade passed up to 12 Checkatrade vetting checks

Member since August 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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