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Baker Smith Limited

9.58/10

St. Albans, Hertfordshire

Checkatrade member since August 2022

Customer Reviews

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9.58 /10

Based on 58 reviews over the past 12 months

Quality of work

9.48

Reliability

9.64

Communication

9.79

What customers are saying

AI-generated from customer reviews over last 24 months

Baker Smith receives high praise for their prompt communication, efficient service, and friendly, professional engineers who quickly diagnose and resolve issues; some customers have occasionally noted issues regarding quote turnaround times.

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Reviews (201)

  • 10

    Leaky tap pipe

    Posted 1 day ago

    Great experience
    Verified reviewer
    Job location: WD19
  • 8.67

    bathroom mixer tap

    Posted 03 June

    easy from start to finish good communication
    Verified reviewer
    Job location: LU6
  • 10

    Call out to repair leaking hot water cylinder

    Posted 02 June

    Never an enjoyable experience having to call out an emergency plumber on a weekend, but Baker Smith quickly answered my call, arranged for an engineer to attend and updated me by text on their expected arrival. Tom the Engineer arrived promptly, quickly diagnosed the problem, explained the solution then carried out the repair. He then tested the system before leaving. Very happy to recommend.
    Verified reviewer
    Job location: AL4
  • 10

    Friendly, informative and quick.

    Posted 28 May

    Friendly, informative and quick. I hired them to fix a stopcock I couldn’t turn off. It turned out what I thought was a stopcock only stopped the water for a few pipes and the property doesn’t seem to have a stopcock for everything. The plumber replaced the valve in any case so I could turn it off and gave me advice on what would be involved in have a stopcock fitted but I haven’t had that done yet.
    Verified reviewer
    Job location: EN5
  • 10

    Toilet replacement

    Posted 16 May

    Baker Smith quickly responded to all communication, provided an accurate and reasonable quote. They arrived on time, worked efficiently, did a great job and took all debris away - I’d highly recommend them. Fantastic job!
    Job location: WD25
  • 10

    Efficient and Fast

    Posted 14 April

    Expensive But fast and efficient.
    Verified reviewer
    Job location: LU4

Photos

Company Info

Owner

Mr John Tabor

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 897610774

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Thank you for visiting our page!

Baker Smith Ltd - Plumbing & Gas Heating Engineers was established in 2007 by Mark Smith and John Tabor and between them they have over 70 years’ experience in the plumbing and heating field. This experience has enabled us to provide a service that satisfies the requirements of both our Private Clients, Managing Agents and Landlords alike. We are proud to have built secure relationships with all our clients over the years.

We are one of the leading plumbing and heating companies in & around the Hertfordshire with experienced plumbers always available on call.

We pride ourselves on our excellent customer service organised by our outstanding and friendly Customer Support Team who will cater to all your requirements.

All our engineers are fully qualified, most with Gas Safe qualifications, and they take pride in their work from start to finish be it a full central heating installation, complete bathroom or simply routine plumbing and maintenance. We apply the same attention to detail on each job we attend.

If required we can offer a completely free quotation for most of our services.

We are part of the Part “P” Register and Gas Safe Register. We are pleased to offer a 24/7 day/night call out service, providing emergency evening/weekend and bank holiday cover.

Our Customer Promise

  • We are tried, trusted and qualified in all aspects of plumbing, heating, boiler and bathroom

work.

  • We look after your home, taking care to leave it as tidy as it was before our visit.
  • Peace of mind is at the heart of everything that we do and we aim to deliver the best possible service and the simplest solutions.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

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  • County court judgement

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