Baker Smith Limited
St. Albans, Hertfordshire
Checkatrade member since August 2022
Services
- Smart Thermostats
- Gas Safety Checks - CP12
- Gas Central Heating Servicing / Repair
- Gas Boiler Servicing / Repair
- Emergency Central Heating Repair
- LPG Central Heating Servicing / Repair
- Gas Cooker Installation
- Bathroom & Kitchen Plumbing
- Emergency Plumber Service
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Water Supply Pipe Repairs
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
- Pipe Fitter
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Water Pumps Repair
- Blocked Sinks
- Blocked Baths
- Thermal Dynamics
Customer Reviews
Write a review9.45 /10
Based on 47 reviews over the past 12 months
Quality of work
9.54
Reliability
9.46
Communication
9.5
What customers are saying
AI-generated from customer reviews over last 24 months
Most customers describe the service as prompt, professional, and efficient, often praising the friendly and knowledgeable engineers. While several reviewers mention the pricing is high, a small number have also reported issues with communication and reliability.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (219)
10 Excellent and reliable company for boiler repairs
Posted 3 days ago
I have used Baker Smith several times and would like to pass on a massive thank you to Simon and his colleague who joined him on the last visit. They went above and beyond to save our boiler which was in a right state by all accounts. They rearranged things to spend most of the day with us in order to get it working again, and then on Simon's second visit with a new part he worked extremely hard to get the job done despite the access being tricky and some of the parts of the boiler being extremely hard to dismantle. He persevered, got the job done, and gave me very helpful advice. Top notchVerified reviewerJob location: AL52.33 Expensive Unprofessional and Unreliable
Posted 19 September
We asked this company to fix a water leak in the front garden, when completed was told he had replaced a piece of the faulty pipe and would I like the hole backfilled which was part of the price and left a mess after cleaning his boots. The photos will demonstrate this company and a professional company who we contacted due to a second leak exactly same place after we wrote to the company who did not respond to our problem The second company we used charged half the price of the original companyVerified reviewerJob location: HP410 Quick responders, good at solving household boiler problems
Posted 17 September
The problem was identified and solved quickly and the work was seemingly done in an expert fashion, though I am no plumbing expert. The engineer explained things well.Verified reviewerJob location: HP610 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Outstanding plumbing service!
Posted 01 September
I couldn't be happier with the plumbing work provided. From start to finish, the experience was seamless. They arrived on time, were extremely professional, and quickly diagnosed and fixed the issue without any hassle. The quality of the work was top notch, no shortcuts, no mess left behind, and everything is working perfectly. What really stood out was their honesty and clear communication throughout the process. They explained every everything in simple terms and offered fair pricing with no hidden fees. 100% recommend, have put their number in my phone book and will definitely use again!Verified reviewerJob location: AL210 Prompt & Efficient
Posted 19 August
They arrived promptly and we're able to replace just a central heating valve motor body, without changing the valve itself.Verified reviewerJob location: SG69.67 Prompt and efficient plumbing solution.
Posted 17 August
Problem with bathroom drainage was dealt with quickly and cheerfully by Liam, who was friendly and explained everything throughout. I would happily use Baker Smith again in the future.Verified reviewerJob location: AL1
Photos
Company Info
Owner
Mr John Tabor
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 897610774
Thank you for visiting our page!
Baker Smith Ltd - Plumbing & Gas Heating Engineers was established in 2007 by Mark Smith and John Tabor and between them they have over 70 years’ experience in the plumbing and heating field. This experience has enabled us to provide a service that satisfies the requirements of both our Private Clients, Managing Agents and Landlords alike. We are proud to have built secure relationships with all our clients over the years.
We are one of the leading plumbing and heating companies in & around the Hertfordshire with experienced plumbers always available on call.
We pride ourselves on our excellent customer service organised by our outstanding and friendly Customer Support Team who will cater to all your requirements.
All our engineers are fully qualified, most with Gas Safe qualifications, and they take pride in their work from start to finish be it a full central heating installation, complete bathroom or simply routine plumbing and maintenance. We apply the same attention to detail on each job we attend.
If required we can offer a completely free quotation for most of our services.
We are part of the Part “P” Register and Gas Safe Register. We are pleased to offer a 24/7 day/night call out service, providing emergency evening/weekend and bank holiday cover.
Our Customer Promise
- We are tried, trusted and qualified in all aspects of plumbing, heating, boiler and bathroom
work.
- We look after your home, taking care to leave it as tidy as it was before our visit.
- Peace of mind is at the heart of everything that we do and we aim to deliver the best possible service and the simplest solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2022
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks
