Baker Smith Limited
St. Albans, Hertfordshire
Checkatrade member since August 2022
Services
- Smart Thermostats
- Gas Safety Checks - CP12
- Gas Central Heating Servicing / Repair
- Gas Boiler Servicing / Repair
- Emergency Central Heating Repair
- LPG Central Heating Servicing / Repair
- Gas Cooker Installation
- Bathroom & Kitchen Plumbing
- Emergency Plumber Service
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Water Supply Pipe Repairs
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
- Pipe Fitter
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Water Pumps Repair
- Blocked Sinks
- Blocked Baths
- Thermal Dynamics
Customer Reviews
Write a review9.56 /10
Based on 43 reviews over the past 12 months
Quality of work
9.6
Reliability
9.53
Communication
9.53
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company's prompt, professional, and friendly service, with many highlighting the high quality of workmanship. A number of reviewers noted that the pricing was on the expensive side.
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Reviews (223)
- CClaudia B
10 Broken waste pipe
Posted 2 days ago
Great service, arriving within an hour of my call after a waste water pipe leaked into my kitchen. I was kept updated throughout the process and the work was professional and efficient. Highly recommended.Verified reviewerJob location: SG5 10 Great fast service
Posted 3 days ago
Got a call and booked in really quickly. Great service and the engineer managed to get everything sorted. Would recommendVerified reviewerJob location: WD1810 Radiator leak repair
Posted 5 days ago
Quick, communicated well and got the job done very well. Efficient and friendly.Verified reviewerJob location: WD2410 Callout to replace waste plumbing under bath and sink
Posted 20 November 2025
This company was recommended to us by a local letting agent that we use. We needed a plumber urgently to fix a waste water leak issue in our property which was causing our tenant serious problems and the bathroom could not be used. From the first contact with Baker Smith Ltd, they were very helpful and very responsive with the first callout to investigate the problem. Following the visit we received a detailed explanation of the problem with several suggested ways to resolve it and the associated costs. The works were then promptly carried out and our tenant is very happy. First class service!Verified reviewerJob location: AL410 Excellent and reliable company for boiler repairs
Posted 12 November 2025
I have used Baker Smith several times and would like to pass on a massive thank you to Simon and his colleague who joined him on the last visit. They went above and beyond to save our boiler which was in a right state by all accounts. They rearranged things to spend most of the day with us in order to get it working again, and then on Simon's second visit with a new part he worked extremely hard to get the job done despite the access being tricky and some of the parts of the boiler being extremely hard to dismantle. He persevered, got the job done, and gave me very helpful advice. Top notchVerified reviewerJob location: AL52.33 Expensive Unprofessional and Unreliable
Posted 19 September 2025
We asked this company to fix a water leak in the front garden, when completed was told he had replaced a piece of the faulty pipe and would I like the hole backfilled which was part of the price and left a mess after cleaning his boots. The photos will demonstrate this company and a professional company who we contacted due to a second leak exactly same place after we wrote to the company who did not respond to our problem The second company we used charged half the price of the original companyVerified reviewerJob location: HP4
Photos
Company Info
Owner
Mr John Tabor
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 897610774
Thank you for visiting our page!
Baker Smith Ltd - Plumbing & Gas Heating Engineers was established in 2007 by Mark Smith and John Tabor and between them they have over 70 years’ experience in the plumbing and heating field. This experience has enabled us to provide a service that satisfies the requirements of both our Private Clients, Managing Agents and Landlords alike. We are proud to have built secure relationships with all our clients over the years.
We are one of the leading plumbing and heating companies in & around the Hertfordshire with experienced plumbers always available on call.
We pride ourselves on our excellent customer service organised by our outstanding and friendly Customer Support Team who will cater to all your requirements.
All our engineers are fully qualified, most with Gas Safe qualifications, and they take pride in their work from start to finish be it a full central heating installation, complete bathroom or simply routine plumbing and maintenance. We apply the same attention to detail on each job we attend.
If required we can offer a completely free quotation for most of our services.
We are part of the Part “P” Register and Gas Safe Register. We are pleased to offer a 24/7 day/night call out service, providing emergency evening/weekend and bank holiday cover.
Our Customer Promise
- We are tried, trusted and qualified in all aspects of plumbing, heating, boiler and bathroom
work.
- We look after your home, taking care to leave it as tidy as it was before our visit.
- Peace of mind is at the heart of everything that we do and we aim to deliver the best possible service and the simplest solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2022
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