Reviews

  • 10

    Excellent and reliable company for boiler repairs

    Posted 4 days ago

    I have used Baker Smith several times and would like to pass on a massive thank you to Simon and his colleague who joined him on the last visit. They went above and beyond to save our boiler which was in a right state by all accounts. They rearranged things to spend most of the day with us in order to get it working again, and then on Simon's second visit with a new part he worked extremely hard to get the job done despite the access being tricky and some of the parts of the boiler being extremely hard to dismantle. He persevered, got the job done, and gave me very helpful advice. Top notch
    Verified reviewer
    Job location: AL5
  • 2.33

    Expensive Unprofessional and Unreliable

    Posted 19 September

    We asked this company to fix a water leak in the front garden, when completed was told he had replaced a piece of the faulty pipe and would I like the hole backfilled which was part of the price and left a mess after cleaning his boots. The photos will demonstrate this company and a professional company who we contacted due to a second leak exactly same place after we wrote to the company who did not respond to our problem The second company we used charged half the price of the original company
    Verified reviewer
    Job location: HP4
  • 10

    Quick responders, good at solving household boiler problems

    Posted 17 September

    The problem was identified and solved quickly and the work was seemingly done in an expert fashion, though I am no plumbing expert. The engineer explained things well.
    Verified reviewer
    Job location: HP6
  • 10

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Outstanding plumbing service!

    Posted 01 September

    I couldn't be happier with the plumbing work provided. From start to finish, the experience was seamless. They arrived on time, were extremely professional, and quickly diagnosed and fixed the issue without any hassle. The quality of the work was top notch, no shortcuts, no mess left behind, and everything is working perfectly. What really stood out was their honesty and clear communication throughout the process. They explained every everything in simple terms and offered fair pricing with no hidden fees. 100% recommend, have put their number in my phone book and will definitely use again!
    Verified reviewer
    Job location: AL2
  • 10

    Prompt & Efficient

    Posted 19 August

    They arrived promptly and we're able to replace just a central heating valve motor body, without changing the valve itself.
    Verified reviewer
    Job location: SG6
  • 9.67

    Prompt and efficient plumbing solution.

    Posted 17 August

    Problem with bathroom drainage was dealt with quickly and cheerfully by Liam, who was friendly and explained everything throughout. I would happily use Baker Smith again in the future.
    Verified reviewer
    Job location: AL1