Reviews

  • 10

    Excellent work, really pleased

    Posted 4 days ago

    We had a leak in our cold water tank. Baker Smith found it and replaced the tank. Simon did all the work including putting it on a much better platform. They communicated prices clearly, we're very professional and did the job well.
    Verified reviewer
    Job location: LU3
  • Claudia B
    10

    Broken waste pipe

    Posted 02 February

    Great service, arriving within an hour of my call after a waste water pipe leaked into my kitchen. I was kept updated throughout the process and the work was professional and efficient. Highly recommended.
    Verified reviewer
    Job location: SG5
  • 10

    Great fast service

    Posted 01 February

    Got a call and booked in really quickly. Great service and the engineer managed to get everything sorted. Would recommend
    Verified reviewer
    Job location: WD18
  • 10

    Radiator leak repair

    Posted 30 January

    Quick, communicated well and got the job done very well. Efficient and friendly.
    Verified reviewer
    Job location: WD24
  • 10

    Callout to replace waste plumbing under bath and sink

    Posted 20 November 2025

    This company was recommended to us by a local letting agent that we use. We needed a plumber urgently to fix a waste water leak issue in our property which was causing our tenant serious problems and the bathroom could not be used. From the first contact with Baker Smith Ltd, they were very helpful and very responsive with the first callout to investigate the problem. Following the visit we received a detailed explanation of the problem with several suggested ways to resolve it and the associated costs. The works were then promptly carried out and our tenant is very happy. First class service!
    Verified reviewer
    Job location: AL4
  • 10

    Excellent and reliable company for boiler repairs

    Posted 12 November 2025

    I have used Baker Smith several times and would like to pass on a massive thank you to Simon and his colleague who joined him on the last visit. They went above and beyond to save our boiler which was in a right state by all accounts. They rearranged things to spend most of the day with us in order to get it working again, and then on Simon's second visit with a new part he worked extremely hard to get the job done despite the access being tricky and some of the parts of the boiler being extremely hard to dismantle. He persevered, got the job done, and gave me very helpful advice. Top notch
    Verified reviewer
    Job location: AL5