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Baileys Domestic Appliances

9.76/10

Salisbury, Wiltshire

Checkatrade member since January 2019
5

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Customer Reviews

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9.76 /10

Based on 49 reviews over the past 12 months

Quality of work

9.7

Reliability

9.7

Communication

9.43

What customers are saying

AI-generated from customer reviews over last 24 months

Baileys receives high praise for their helpful, efficient service, knowledgeable staff, and prompt repairs across a range of appliances, often going the extra mile for customers. While most customers are very satisfied, a small number have noted issues with pricing and service area coverage.

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Reviews (297)

  • 0

    Appliance repair

    Posted 08 June

    Refused to quote on a condenser repair for a Hoover Fridge Freezer. Probably something to do with the fact that despite saying they cover our area (North Hampshire) they actually come from Salisbury
    Verified reviewer
    Job location: RG23

    Response from Baileys Domestic Appliances

    Hi, Mr. Clements. We understand the disappointment of being told that your fridge freezer should not be repaired. A replacement would be the most cost effective solution. We routinely cover the Basingstoke area and will be there for you when you need us.

  • 10

    Excellent and friendly service.

    Posted 24 May

    We visited Baileys in order to buy a new washing machine. They were polite, informative and helpful, and offered a good range of products. After we purchased the product it was delivered a week later, as promised. They were efficient, quick and competent installing the machine, and we were given helpful instructions on how to use it.
    Verified reviewer
    Job location: SP2
  • 10

    Oven repair completed quickly and professionally

    Posted 10 May

    Prompt, courteous and clear pricing
    Verified reviewer
    Job location: RG28
  • 10

    My dishwasher was not draining the water and some error came up initially

    Posted 26 April

    Contacted Baileys Thursday through Check a Trade and was able to be given an appointment for the following Saturday, which they turned up at 9.30am and repair completed by 10am. Very professional service and communication. My only let down was that the repair did not require any new parts and was just a piece of crockery in the drainage motor. I paid the full price for a one off repair of £189. It would of been nice to of been offer a slight cost reduction.
    Verified reviewer
    Job location: SO16
  • 10

    Bought a microwave and they very kindly delivered it to me at home

    Posted 17 April

    Very helpful and kind. Excellent service. I buy all my home appliances from Baileys as they are knowledgeable, approachable, reliable and always go the extra mile for their customers.
    Job location: SP1
  • 10

    Dishwasher purchase and installation

    Posted 11 April

    Very informative service which made it simple to choose appliance and installation very quick with no fuss.
    Verified reviewer
    Job location: SP2

Photos

+24

Company Info

Owner

Mr Nigel Mcnally

Ltd Company

6 years on Checkatrade

VAT Registered

Yes:

Domestic WorkCards Accepted

Established in 1982, our business has been built on commitment to solid business ethics and a passion for providing service excellence in everything we undertake. We ensure that we are competitively priced in the market.

We are committed to offering exceptional after sales service, Baileys have a well-established engineering division that takes care of in-home domestic appliance repairs as well as in-store small appliance and vacuum cleaner repairs. Vacuum Cleaner bags as well as various appliance spares and accessories are sold at our Fisherton Street, Salisbury shop.

In 2019 we became members of Checkatrade.

Baileys Domestic Appliances offer High Street services at internet prices. We are members of the largest European buying group Euronics. Visit our modern showroom at 48 Fisherton Street, Salisbury!

Please check our page on Facebook!

This trade passed up to 12 Checkatrade vetting checks

Member since 2019

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