ASAS Gate Automation

Reviews (172)

• 10

  Excellent job replacing mechanism on automated gates

  Posted 10 January

  Our automated gates were installed 20+ year ago by the previous homeowner. Due to wear and tear they were failing to open and close properly so I contact ASAS who had records of the maintenance history on the gates. They provided a quote and organised a couple of technicians to fit the required parts. They took care to ensure the gates were properly synchronised and working from within the house and with the new fobs. We've used ASAS several times previously - they've always been efficient and helpful.
  Verified reviewer
  Job location: SP11
• 10

  Broken electric gate

  Posted 02 September 2024

  Peter was on time and completed the work on our gate quickly and efficiently. Very friendly service and let us know which bolt we needed if it happened again. Would use ASAS again and highly recommend. Many thanks!
  Verified reviewer
  Job location: OX1
• 9.75

  Automated Gate Repair

  Posted 05 June 2024

  ASAS came when they said they would, and fixed my gates. Engineer was excellent - knowledgeable and thorough.
  Verified reviewer
  Job location: GU22
• 9.75

  Automated gate repair and service

  Posted 29 November 2023

  Friendly, helpful advice over the phone prior to the engineer visit. The engineer was very experienced, the service was thorough and I was given some useful tips on alternate operating instructions for the gates that were not well documented in the user guide. I would recommend this company
  Verified reviewer
  Job location: RG20
• 10

  Repair of faulty key pad for electric gates

  Posted 08 November 2023

  Responded very quickly to report of fault Replaced faulty part by experienced engineers who ensured that I as client was happy with their work and explained all that they had done
  Verified reviewer
  Job location: RG8
• 1.33

  Electric gates serviced

  Posted 28 October 2023

  The company insisted on servicing my gates at a time that suited them, not me. (I was abroad). They then proceeded to break gates that had been working perfectly well and I had to call in another company to repair them. I shall not use ASAS again.
  Verified reviewer
  Job location: RG7

  Response from ASAS Gate Automation

  “Thank you for taking the time to leave your feedback. ASAS endeavour to provide the best and our high feedback satisfaction from over 150 Checkatrade customers reflects this. On this occasion, we have to disagree with the comments left as the customer agreed that we could attend the property while he was away to carry out the inspection. There is an email trail, dating back to March 2023, indicating that the customer wished for us to service his gates which supports this. We have also carried out work for this customer in the past with no issues. Our engineers complete a worksheet with images during every visit, so we are confident that we did not break the customers gates. However, had the customer mentioned to us that he was experiencing problems since the service was carried out we would have organised a return visit to investigate. Regrettably, the customer made no mention of this and has provided no further details of the alleged damage, giving us no opportunity to respond. We are therefore disappointed to receive this negative feedback, but grateful for the positive feedback that we continue to receive from our other satisfied customers.”