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EXELIXIS PROPERTY SERVICES LTD

Name: EXELIXIS PROPERTY SERVICES LTD
Rating: 0

8.71/10

Twickenham

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Customer Reviews

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8.71 /10

Based on 22 reviews over the past 12 months

Quality of work

8.55

Reliability

8.77

Communication

8.82

What customers are saying

AI-generated from customer reviews over last 24 months

The majority of customers describe this service as professional, quick, and trustworthy for a range of jobs, including appliance repairs and building work. However, a number of reviewers have reported issues with communication and punctuality.

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Reviews (223)

10
Trustworthy and quick
Posted 12 April
The dishwasher stopped cleaning properly and we were worried we might need a replacement, but the engineer quickly found the issue and fixed it. Very professional, punctual, and clearly experienced. Communication was good throughout and the price was fair for the work carried out. The dishwasher is now working perfectly again. I would definitely recommend this company to anyone needing appliance repairs.
Verified reviewer
Job location: OX9
10
Honest pricing and trustworthy
Posted 12 April
Fantastic service. Quick response, great communication, and very professional throughout. The engineer knew exactly what he was doing and repaired the drisge efficiently. Honest pricing and a trustworthy company overall. Highly recommended.
Verified reviewer
Job location: OX3
10
Is very helpful!!
Posted 12 April
Is very helpful and professional services.
Verified reviewer
Job location: OX4
R
Rupert L
0
Oven repair
Posted 26 February
Didn’t complete the work correctly and now ghost me and won’t respond
Verified reviewer
Job location: CM1
Response from EXELIXIS PROPERTY SERVICES LTD
Hi Rupert, thank you for your feedback. We are sorry for the frustration caused. The engineer was on annual leave at the time, and unfortunately we were also abroad without access to the work mobile, which delayed our response. As soon as we returned, we contacted you and the matter was dealt with and closed. We always aim to support our customers properly and regret the communication delay in this case.
10
Excellent service and smooth project
Posted 10 February
We had Distinct Spaces carry out an extension for us. What we appreciated most was that we didn’t have to chase anything. Things happened when they said they would, and any decisions were dealt with sensibly. It felt calm and well controlled, which matters during this kind of work.
Job location: B1
R
Rupert L
10
Smeg oven repair
Posted 07 February
Loyd came and did an excellent job - very professional and friendly
Verified reviewer
Job location: CM1