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A N Heating Ltd

9.46/10

Trowbridge, Wiltshire

Checkatrade member since June 2017
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Oil Central Heating Installation
  • Gas Safety Checks - CP12
  • Oil Tank Installation
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Oil Boiler Installation
  • LPG Boiler Installation
  • LPG Central Heating Servicing / Repair

Customer Reviews

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9.46 /10

Based on 40 reviews over the past 12 months

Quality of work

9.53

Reliability

9.45

Communication

9.4

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the engineers for being professional, polite, and tidy, delivering a high quality of work. However, a small number of reviewers have reported issues with communication and jobs that required follow-up visits to fully resolve.

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Reviews (419)

  • William D
    10

    Moving gas boiler from the bedroom to the loft. Advising on potential future work around the house.

    Posted 09 December

    Professional and informative throughout. After coming out to assess a few jobs around the house, he advised us on our best course of action and we felt informed enough to agree to the work right away. The only point to raise was his lack of assistance on the first day, which was no fault of his own. His apprentice was in college that day and he hadn't been informed, but they were still able to carry out the work and he made sure it was done on time as agreed. We appreciated the extra effort he put in. Overall, we are very happy with the work and will be using this company in future.
    Verified reviewer
    Job location: SN10
  • 10

    Great service!

    Posted 08 December

    New customer, great service from initial contact through to visit. Very professional and personable, would highly recommend.
    Job location: BA14
  • 10

    Reliable and Trustworthy

    Posted 26 November

    An engineer from AN Heating came out to check on a fault on my boiler. On investigation, the engineer found it was found that the fault in question was covered under Worcester Bosch Guarantee and I was given the relevant phone number to contact. I also use AN Heating for regular annual boiler service. Office staff and engineers are always polite, friendly and efficient. I have no hesitation in recommending this company and will continue to use their services when required.
    Verified reviewer
    Job location: BA13
  • Jamie D
    6.67

    Service seemed to have holes in the process between the head office and engineers

    Posted 21 November

    Initially, it was a very good experience, and were very quick to find an alternative date for the service when illness struck. Sadly, the service led to a problem that required follow-up, as the heating did not work. Unfortunately, the engineer sent over then did not understand the type of boiler, which led to a delay, and so there was a delay in sourcing the part after another engineer visit. There was an issue where a critical part was not included, and a fix was needed. It took 3 weeks from the service to being in working order
    Verified reviewer
    Job location: BA2
  • 1

    Very poor service

    Posted 20 November

    Had a new hot water emersion heater fitted as old one broken, just a trickle coming out the taps which was stated. After install had the same problem and was told I had to scrap the new installation and pay again for a pressureised one. Not happy with this company
    Verified reviewer
    Job location: BA13
  • Mei
    10

    Great service, Excellent time control

    Posted 19 November

    Fantastic service! They responded quickly, were super helpful, and fixed the issue once and for all. Highly recommended!
    Verified reviewer
    Job location: BA2

Photos

Company Info

Owner

Mr Nicholas James

Ltd Company

8 years on Checkatrade

VAT Registered

Yes:

Domestic WorkCards AcceptedFree EstimatesInsurance Work UndertakenCommercial Work

A family-run company with an experienced team that are skilled, friendly and highly professional.


Over 40 years’ experience in the heating, and plumbing industry,

Our services include

  • gas and oiler boiler installations
  • bathroom installations

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since June 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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