ROYALE BOILER SERVICES LIMITED
Stoke-on-Trent
Checkatrade member since November 20195
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Services
- Air Conditioning Installation
- Air Conditioning Repair
- Air Conditioning Servicing
- Emergency Air Conditioning Service
- Air Source Heat Pump Installation - ASHP
- Emergency Central Heating Repair
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Central Heating Servicing / Repair
- Gas Safety Checks - CP12
- Oil Boiler Installation
- Smart Thermostats
- Air Source Heat Pump Servicing / Repair - ASHP
- LPG Boiler Installation
- LPG Central Heating Installation
- LPG Central Heating Servicing / Repair
- Oil Central Heating Installation
- Oil Central Heating Servicing / Repair
- Ground Source Heat Pump Servicing / Repair - GSHP
- Oil Tank Installation
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Thermal Dynamics
- Underfloor Heating Installation
- Underfloor Heating Repair
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
Customer Reviews
Write a review9.85 /10
Based on 54 reviews over the past 12 months
Quality of work
9.94
Reliability
9.8
Communication
9.8
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for providing a prompt, professional, and efficient service, with engineers described as polite, knowledgeable, and reliable. Reviewers frequently state they are repeat customers and would highly recommend the company for boiler repairs and servicing.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (113)
10 Professional, Responsible, Responsive. Excellent people
Posted 08 December
Royale Boiler Services have installed my new boiler, serviced it every year and responded immediately to my call for help when I carelessly partially blocked the glue causing it to shut off on a very cold day. I was I’ll never use any other company. After years of good service why would I?Verified reviewerJob location: ST14Response from ROYALE BOILER SERVICES LIMITED
Good evening Diane, it’s always a pleasure to see your face. Hope you’re keeping well with your dogs and cats and hope you have a lovely Christmas. Andrew Challenor
- NNicola A
10 Boiler service
Posted 06 December
Having been let down at the last minute by another gas engineer I contacted checkatrader. Royale Boiler Services Limited were in contact within 30 minutes and confirmed an appointment within 2 days. The customer service was excellent. I was kept informed and the engineer arrived on time. Very helpful, professional and friendly chap who completed the service and also assisted in logging some plumbing issues that Royale are also able to assist with. Simply brilliant customer service.Verified reviewerJob location: ST10Response from ROYALE BOILER SERVICES LIMITED
Hello Nicola thank you for completing this review. I know it’s time out of your day but it’s like gold dust for us to share your experience with us to help with this obviously helps too but I’d like to thank you for your business and for this review. Merry Christmas Andrew Challenor
10 Excellent service from Royale Boiler Services.
Posted 04 December
Our central heating boiler stopped working over last weekend..I contacted Royale’s office at 8.15 on Monday morning. Their Engineer Andy was with us before 11 am, an excellent response. He quickly identified the problem and was able to fix it on the spot..I must commend his kind and professional attitude and workmanship..Truly a 5 star experience..Verified reviewerJob location: CW12Response from ROYALE BOILER SERVICES LIMITED
Good day Ian, yes it was a pleasure to help and have the quick turn around which we did. Hope your well and thanks a huge lot for making these comments. Andy C
10 Excellent company
Posted 29 November
Excellent prompt serviceVerified reviewerJob location: ST12Response from ROYALE BOILER SERVICES LIMITED
Hiya Michael, thanks for the review and was a pleasure to meet you. Thanks for the business , much appreciated . Andy C
10 Simply the best for boiler repairs
Posted 27 November
Absolutely brilliant Andy diagnosed the issue and fixed it within half an hour, despite two other people stating that it could not be fixed. It’s working great now I would definitely recommend Royale Boiler Services 100%Verified reviewerJob location: ST5Response from ROYALE BOILER SERVICES LIMITED
Good day Sher, thanks for the business over the years and thank you for making these comments. Andy C
10 Exceptional service would highly recommend
Posted 25 November
5* Service as always. Used this company for all boiler, gas fire, gas cooker installations, safety checks, breakdowns and annual services for the last 8 years. All members of the team from Admin to engineers are all reliable, professional, and polite. You get clear quotes and pricing and photos of all works and checks completed, which gives added reassurance. Would highly recommend.Verified reviewerJob location: CW3Response from ROYALE BOILER SERVICES LIMITED
Hiya Serina, glad to see your comments and a returning customer. I hope you and your family are in good health. Thanks for the continued business Andy C
Photos
Company Info
Owner
Andrew Challenor
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 288656146
Hello and thanks for looking up our profile.
We work out of Fenton, Stoke on Trent. We cover nationwide.
We work in domestic and commercial sectors.
Plumbing and heating/mechanical services is what we do and is what we are good at. House plumbing, commercial plumbing, radiators, underfloor, general plumbing.
We cover the UK with our commercial customers so please ask.
Accreditations and awards






This trade passed up to 12 Checkatrade vetting checks
Member since November 2019
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks





