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ROYALE BOILER SERVICES LIMITED

9.85/10

Stoke-on-Trent

Checkatrade member since November 2019
5

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

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9.85 /10

Based on 54 reviews over the past 12 months

Quality of work

9.94

Reliability

9.8

Communication

9.8

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for providing a prompt, professional, and efficient service, with engineers described as polite, knowledgeable, and reliable. Reviewers frequently state they are repeat customers and would highly recommend the company for boiler repairs and servicing.

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Reviews (113)

  • 10

    Professional, Responsible, Responsive. Excellent people

    Posted 08 December

    Royale Boiler Services have installed my new boiler, serviced it every year and responded immediately to my call for help when I carelessly partially blocked the glue causing it to shut off on a very cold day. I was I’ll never use any other company. After years of good service why would I?
    Verified reviewer
    Job location: ST14

    Response from ROYALE BOILER SERVICES LIMITED

    Good evening Diane, it’s always a pleasure to see your face. Hope you’re keeping well with your dogs and cats and hope you have a lovely Christmas. Andrew Challenor

  • Nicola A
    10

    Boiler service

    Posted 06 December

    Having been let down at the last minute by another gas engineer I contacted checkatrader. Royale Boiler Services Limited were in contact within 30 minutes and confirmed an appointment within 2 days. The customer service was excellent. I was kept informed and the engineer arrived on time. Very helpful, professional and friendly chap who completed the service and also assisted in logging some plumbing issues that Royale are also able to assist with. Simply brilliant customer service.
    Verified reviewer
    Job location: ST10

    Response from ROYALE BOILER SERVICES LIMITED

    Hello Nicola thank you for completing this review. I know it’s time out of your day but it’s like gold dust for us to share your experience with us to help with this obviously helps too but I’d like to thank you for your business and for this review. Merry Christmas Andrew Challenor

  • 10

    Excellent service from Royale Boiler Services.

    Posted 04 December

    Our central heating boiler stopped working over last weekend..I contacted Royale’s office at 8.15 on Monday morning. Their Engineer Andy was with us before 11 am, an excellent response. He quickly identified the problem and was able to fix it on the spot..I must commend his kind and professional attitude and workmanship..Truly a 5 star experience..
    Verified reviewer
    Job location: CW12

    Response from ROYALE BOILER SERVICES LIMITED

    Good day Ian, yes it was a pleasure to help and have the quick turn around which we did. Hope your well and thanks a huge lot for making these comments. Andy C

  • 10

    Excellent company

    Posted 29 November

    Excellent prompt service
    Verified reviewer
    Job location: ST12

    Response from ROYALE BOILER SERVICES LIMITED

    Hiya Michael, thanks for the review and was a pleasure to meet you. Thanks for the business , much appreciated . Andy C

  • 10

    Simply the best for boiler repairs

    Posted 27 November

    Absolutely brilliant Andy diagnosed the issue and fixed it within half an hour, despite two other people stating that it could not be fixed. It’s working great now I would definitely recommend Royale Boiler Services 100%
    Verified reviewer
    Job location: ST5

    Response from ROYALE BOILER SERVICES LIMITED

    Good day Sher, thanks for the business over the years and thank you for making these comments. Andy C

  • 10

    Exceptional service would highly recommend

    Posted 25 November

    5* Service as always. Used this company for all boiler, gas fire, gas cooker installations, safety checks, breakdowns and annual services for the last 8 years. All members of the team from Admin to engineers are all reliable, professional, and polite. You get clear quotes and pricing and photos of all works and checks completed, which gives added reassurance. Would highly recommend.
    Verified reviewer
    Job location: CW3

    Response from ROYALE BOILER SERVICES LIMITED

    Hiya Serina, glad to see your comments and a returning customer. I hope you and your family are in good health. Thanks for the continued business Andy C

Photos

Company Info

Owner

Andrew Challenor

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 288656146

Domestic WorkCommercial WorkFree EstimatesInsurance Work UndertakenCards Accepted24 Hour Call-out

Hello and thanks for looking up our profile.


We work out of Fenton, Stoke on Trent. We cover nationwide.


We work in domestic and commercial sectors.

Plumbing and heating/mechanical services is what we do and is what we are good at. House plumbing, commercial plumbing, radiators, underfloor, general plumbing.

We cover the UK with our commercial customers so please ask.

Accreditations and awards

IPAF Member
IPAF Member
Kamco
Kamco
Main Heating
Main Heating
Mitsubishi Electric Accredited Installer
Mitsubishi Electric Accredited Installer
Polypipe Registerd Installer
Polypipe Registerd Installer
bpec Certification Ltd
bpec Certification Ltd

This trade passed up to 12 Checkatrade vetting checks

Member since November 2019

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  • County court judgement

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Business checks

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  • County court judgement

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