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Reviews

  • 10

    Outstanding service - highly recommended

    Posted 22 January

    Always outstanding service from Royale Boiler Services. Andy and team have been consistently excellent in terms of responsiveness, their ability to find and solve the issue. Highly recommended
    Verified reviewer
    Job location: ST9
  • 10

    Excellent

    Posted 16 January

    First class service, very polite and friendly staff and a very good price for my annual boiler service
    Verified reviewer
    Job location: ST5

    Response from ROYALE BOILER SERVICES LIMITED

    Good afternoon David hope you’re well and thank you so much for putting your comments online for everybody to see. I’m glad we are providing what I like us to do as a company. Thank you so much for using us

  • Holly S
    10

    Saved us over Christmas!

    Posted 13 January

    Andy from Royale Boiler Services came out at very short notice just before Christmas to look at what initially seemed like a simple boiler error code. Once opened, it became clear there were multiple serious issues and the boiler had to be condemned. Despite this, Andy managed to get it safely working again so we had heating and hot water over Christmas, and it lasted until a new boiler was fitted. Extremely knowledgeable, honest, and a genuinely lovely guy. Would 100% recommend.
    Verified reviewer
    Job location: ST5

    Response from ROYALE BOILER SERVICES LIMITED

    Good day to Holly that is very lovely to read so thank you very much for writing those comments. I’m glad I can help. It’s always nice to help and thank you for using my business and for shopping local have a beautiful day. Andy 

  • Julie F
    10

    Heat source pump wasn’t working as it should

    Posted 10 January

    The office team were quick to respond on the app on using the phone. The engineer arrived within the allotted time. He was friendly, helpful and professional, explaining what he had done and why. Because the job was at my 81 year old mum’s house, he called me to explain the issues. Clean and tidy worker
    Job location: ST4

    Response from ROYALE BOILER SERVICES LIMITED

    Good morning Julie, this is a nice morning read so thank you very much for taking time to show your opinion of my company. The engineer who visited was Antony and I will pass on your comments to him directly but also to the Office staff rearranging the administration side of things . Thank you so much for your business at the shop local

  • 10

    Professional, Responsible, Responsive. Excellent people

    Posted 08 December 2025

    Royale Boiler Services have installed my new boiler, serviced it every year and responded immediately to my call for help when I carelessly partially blocked the glue causing it to shut off on a very cold day. I was I’ll never use any other company. After years of good service why would I?
    Verified reviewer
    Job location: ST14

    Response from ROYALE BOILER SERVICES LIMITED

    Good evening Diane, it’s always a pleasure to see your face. Hope you’re keeping well with your dogs and cats and hope you have a lovely Christmas. Andrew Challenor

  • Nicola A
    10

    Boiler service

    Posted 06 December 2025

    Having been let down at the last minute by another gas engineer I contacted checkatrader. Royale Boiler Services Limited were in contact within 30 minutes and confirmed an appointment within 2 days. The customer service was excellent. I was kept informed and the engineer arrived on time. Very helpful, professional and friendly chap who completed the service and also assisted in logging some plumbing issues that Royale are also able to assist with. Simply brilliant customer service.
    Verified reviewer
    Job location: ST10

    Response from ROYALE BOILER SERVICES LIMITED

    Hello Nicola thank you for completing this review. I know it’s time out of your day but it’s like gold dust for us to share your experience with us to help with this obviously helps too but I’d like to thank you for your business and for this review. Merry Christmas Andrew Challenor