A.M.S. Drain Services Ltd

Reviews (166)

• 9

  Blocked manhole in garden, pressure washed to clear and disinfected area afterwards.

  Posted 23 March

  Excellent service which was very quickly dealt with and customer service was brilliant, explained the issues and how to avoid the problem in the future.
  Verified reviewer
  Job location: BS20
• 10

  CCTV Drain Surveying

  Posted 22 March

  A.M.S Drains were great from the get go, the staff in the office were lovely, the attending engineer arrived on time and was not only very polite but also very knowledgeable and helpful. The service I experienced was great, the job was completed with no hassle and I will be recommending this company to others.
  Verified reviewer
  Job location: BS35
• 0

  Did not respond

  Posted 18 March

  I telephoned twice on separate days to ask for help with a blocked rainwater drain to a soakaway. I was told both times that they would call me back to make an appointment, but they never did.
  Verified reviewer
  Job location: BS8

  Response from A.M.S. Drain Services Ltd

  We tried to call the landline number supplied in order to book an appointment but, there was no reply.

• 5

  Good initially but very poor follow up

  Posted 29 October 2024

  I initially called AMS in to clear a blockage and carry out a CCTV survey, which they did and I was happy with the work carried out and the report. My issue has been getting them to come back and carry out follow-up work that they themselves recommended. Despite contacting the company five times over a period of around 6 weeks they have not got back to me. Each time I call they fob me off with a lame excuse and promise to call back but they never do. Overall, very frustrating and it feels like a company with no management or concern for its customers.
  Verified reviewer
  Job location: BS9
• 10

  Drain survey

  Posted 01 October 2024

  Excellent service and very helpful.
  Job location: BS8
• 10

  Accountants

  Posted 25 August 2024

  Despite extremely heavy bank holiday traffic, the AMS operator attended our blocked drain as promptly as he could. He was very pleasant with a good sense of humour. Within the hour the problem was resolved and he left the site clean and tidy. Overall - an excellent service.
  Verified reviewer
  Job location: BS49