Aerial Services Wales
Newport, Caerphilly
Checkatrade member since March 20215
Services
- Aerial Repair
- Communal Aerial / Satellites
- Emergency TV Aerials / Satellite Service
- Freesat
- Freeview
- Network Cabling
- Satellite Broadband Services
- Television Points
- TV Aerial / Satellite Installation
- TV Wall Mounting
Customer Reviews
Write a review9.58 /10
Based on 40 reviews over the past 12 months
Quality of work
9.54
Reliability
9.69
Communication
9.67
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this trade as prompt, professional, and friendly, frequently praising their clear communication and efficient work. While the feedback is overwhelmingly positive, a very small number of reviewers have raised concerns about pricing and follow-up service.
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Reviews (396)
10 Excellent service
Posted 12 April
Notified Ben about the work I needed done and he came out the following day. Excellent tidy worker and very helpful . Good price too. Would definitely recommend. He's very respectful of your property and punctual .Verified reviewerJob location: NP10Response from Aerial Services Wales
Thank you Lisa, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
10 Highly recommended
Posted 21 March
Job location: NP4Polite, friendly, on time, clear description of work & price. Highly recommended.Response from Aerial Services Wales
Thank you Corinne, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
10 speedy and professional service
Posted 16 March
Job location: SA3Excellent service from Ben who contacted me within minutes of my request, and arranged to call the next day (Sunday). He rang me as promised when he was on the way and replaced the broken aerial which was loose on the roof, he also checked the cable connection for me and replaced it as it was found to be defective. He thoroughly checked the system to make sure it was working correctly before leaving me with a written 12 month guarantee. Highly recommended.Response from Aerial Services Wales
Thank you Ken, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
10 Tv installation
Posted 15 March
Job location: CF31Highly recommend ARIEL SERVICES WALES for their expertise and setting up the new Tv when the old one broke. Ben and Phil were friendly and so helpful, and they were right on time. I have a new bracket too, and they made sure all cables had enough slack to move freely without being visible. They gave great advice on the The cable management which is top-notch—no more tangled 'spaghetti' behind the unit. They cleaned up as they went! A fast, professional, and stress-free experienceResponse from Aerial Services Wales
Thank you Cora, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
- GGeoffrey B
10 See review
Posted 12 March
Excellent from start to finish. Prompt and informative.Verified reviewerJob location: NP12Response from Aerial Services Wales
Thank you Geoffrey, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
- LLawrence H
9.67 Ben moved the TV to the centre of the living room wall.
Posted 22 February
The job was completed in a professional manner.Verified reviewerJob location: CF10Response from Aerial Services Wales
Thank you Lawrence, for taking the time to write this review, it’s very much appreciated. Ben, Aerial Services Wales
Photos
Company Info
Owner
Mr. Ben Cleaton
Sole Trader
5 years on Checkatrade
VAT Registered
No
If you are having any television problems, we are here to help you. We provide our services on the same day you call us.
Services we provide include:
- Install Digital Aerial - Get between 30 and 170 Freeview and radio channels with a digital aerial installed in your home. no monthly subscription fees.
- Network cables made to measure
- Install Satellite Dish - Receive up to 170 television and radio channels with a Freesat.
- Box. Option to upgrade to a recordable Freesat box to watch your favorite programs anytime you like.
- Multiroom Television Points - Freeview or Freesat television points in any room of your home/business to receive up to 170 television channels. Amplifier will be installed at additional cost if the signal is too weak to split.
- Television Installations - Set up your new television on a stand or mounted on your wall (up to a 65inch television).
- Bird Spikes - Bird Spikes can be installed onto your aerial or satellite dish to prevent birds landing on them and blocking your signal. Please note: This does NOT harm or endanger birds.
- Diagnostic test - A free diagnostic test to find out why your Freeview, Freesat or television is not working or the reason behind your television having poor/weak signal.
- Removal of Existing Aerial and Satellite Dish - We can take down your old, unused, or unwanted Aerial and Satellite systems including cables.
- Realign Aerial or Satellite Dish - If your signal is weak or been disrupted by a storm, we can adjust your Aerial or Satellite dish to provide you with the best possible signal for your area.
- Cable Runs and Extensions- If you are looking to move your television in your house, we can replace damaged coax cables and extend your existing cables to fit your new layout.
- LNB (Low-Noise Block Downconverter) Replacement - If your satellite dish is in good working order but your LNB (plastic signal receiver on the end of satellite) is not compatible with your satellite receiver, we can change it to ensure your television picture is of maximum quality.
Ethnic cable
Alarm & Security
Fully installed CCTV & alarm systems
Our business is located in Newport, and we offer our services in all South Wales and the West of England
Please feel free to like our social media page for regular company updates.
We look forward to being at your service.
This trade passed up to 12 Checkatrade vetting checks
Member since March 2021
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