Aerial Services Wales
Newport, Caerphilly
Checkatrade member since March 2021
Customer Reviews
Write a review9.89 /10
Based on 63 reviews over the past 12 months
Quality of work
9.9
Reliability
9.92
Communication
9.9
What customers are saying
AI-generated from customer reviews over last 24 months
Aerial Services Wales generally receives high praise for their prompt service, efficient work, and clear communication. Customers appreciate Ben's friendly and professional manner, although a small number found their quote higher than others.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (363)
10 Diagnostic test
Posted 5 days ago
Ben responded immediately to my post on CheckaTrade and attended my home within a few hours of our first telephone conversation arriving when he said he would. He inspired confidence on first meeting, clearly an experienced engineer he worked quickly and efficiently. Having determined there was no signal from the cables into my tv equipment, he gave me clear advice as to the next steps to take. I highly recommend Ben from Aerial Services Wales.Verified reviewerJob location: CF1010 Fitting a Freeview Aerial
Posted 05 June
Ben did an excellent job. Provided options and when the correct aerial option was selected fitted the required aerial there and then. Worked quickly with minimum fuss leaving a very neat, tidy Job. Pricing was also very competitive.Verified reviewerJob location: NP194 Tv aerial
Posted 04 June
Twice the price of others & he was pushy. Cheaper for cash ( still more £ than others) but would only guarantee the cash price to do the job that day. Glad I went with my gut as the guy was like a salesman, not pleasant.Verified reviewerJob location: CF4410 removal of broken aerial
Posted 27 May
Turned up on time for a quote, which was a reasonable amount and offered to do the work there and then. Quick, no fuss and job done. Highly recommended.Verified reviewerJob location: CF839 Production manager
Posted 16 May
First class service and fast response.Verified reviewerJob location: NP1810 New dish installation
Posted 16 May
Excellent company. Fast response. Would definitely recommend.Verified reviewerJob location: NP11
Photos
Company Info
Owner
Mr. Ben Cleaton
Sole Trader
4 years on Checkatrade
VAT Registered
No
If you are having any television problems, we are here to help you. We provide our services on the same day you call us.
Services we provide include:
· Install Digital Aerial - Get between 30 and 170 Freeview and radio channels with a digital aerial installed in your home. 1 time payment with no monthly subscription fees. Up to 5 years guarantee.
· Install Satellite Dish - Receive up to 170 television and radio channels with a Freesat.
· box. Option to upgrade to a recordable Freesat box to watch your favourite programmes anytime you like. 1 time payment only and no monthly subscription charges. Up to a 3-year guarantee.
· Multiroom Television Points - Freeview or Freesat television points in any room of your home/business to receive up to 170 television channels. Amplifier will be installed at additional cost if the signal is too weak to split.
· Television Installations - Set up your new television on a stand or mounted on your wall (up to a 65inch television).
· Bird Spikes - Bird Spikes can be installed onto your aerial or satellite dish to prevent birds landing on them and blocking your signal. Please note: This does NOT harm or endanger birds.
· Diagnostic test - A free diagnostic test to find out why your Freeview, Freesat or television is not working or the reason behind your television having poor/weak signal.
· Removal of Existing Aerial and Satellite Dish - We can take down your old, unused, or unwanted Aerial and Satellite systems including cables.
· Realign Aerial or Satellite Dish - If your signal is weak or been disrupted by a storm, we can adjust your Aerial or Satellite dish to provide you with the best possible signal for your area.
· Cable Runs and Extensions- If you are looking to move your television in your house, we can replace damaged coax cables and extend your existing cables to fit your new layout.
· LNB (Low-Noise Block Downconverter) Replacement - If your satellite dish is in good working order but your LNB (plastic signal receiver on the end of satellite) is not compatible with your satellite receiver, we can change it to ensure your television picture is of maximum quality.
Alarm & Security
Fully installed CCTV & alarm systems
Our business is located in Newport, and we offer our services in all South Wales and the West of England
Please feel free to like our Facebook page for regular company updates. We are also on Instagram!
We look forward to being at your service. Call us on or 01495271659 or 07523811918
This trade passed up to 12 Checkatrade vetting checks
Member since 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks