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Advanced Appliance Care

9.82/10

Southampton, Hampshire

Checkatrade member since June 2011
10

Services

Customer Reviews

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9.82 /10

Based on 27 reviews over the past 12 months

Quality of work

9.85

Reliability

9.78

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for being professional, friendly, and an excellent communicator. Reviews frequently highlight their prompt and efficient service, with many appreciating the quick diagnosis of issues and clear, upfront costs.

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Reviews (603)

  • 10

    Brilliant service

    Posted 25 September

    Brilliant service. Was the first to contact me and answer straight away. Straight forward, easy. Great communication. Job completed
    Verified reviewer
    Job location: SO31
  • Nicholas P
    8.33

    Good communication

    Posted 04 September

    Matt communicated regularly with me before the job was carried out. He told me how much it would cost and update me on the timing for the delivery of the part he had to order in . I had to wait a bit longer then I would have like to ,but once the part arrived, my washing machine was fix . Ps Matt is friendly and polite
    Verified reviewer
    Job location: SO16
  • 10

    Oven repair.

    Posted 03 September

    Our built-in oven had tripped out the RCD main switch and had stopped working. I contacted Advance Appliance Care, who we had used before, and they booked us in quickly and efficiently. When Matt came, he diagnosed the problem very quickly explaining it was the oven element that had failed. He also suggested the fan motor be changed as it was not operating properly. Matt gave us quote for both jobs, which was very reasonable and we accepted. Matt completed the work in no time and was very professional. I would recommend this company to anybody who needs appliance repairs.
    Verified reviewer
    Job location: SO19
  • 10

    Wonderful Service

    Posted 14 August

    This company is a pleasure to deal with from the Moment that they answer the phone in a confident and knowledgeable manner we had the following day Service and the engineer was also very confident in what he done it was very careful of the furniture and the surrounding all put back nice and neat and give them good advice on the operation of the machine all in all an excellent job and a company that’s well worth dealing with
    Job location: SO31

    Response from Advanced Appliance Care

    Hi David thank you for taking the time to leave a review and glad you are happy with our services.

  • 10

    Advanced appliance care

    Posted 11 August

    I’ve used this company before and the professionalism in which Matt approaches each job is amazing, excellent pricing, service , reliability and knowledge is outstanding. This is the only company I have or will ever use. I can’t rate them high enough.
    Verified reviewer
    Job location: SO15
  • 10

    New seal on washing machine

    Posted 10 June

    Matt responded immediately to my request for quote and he was out the next day with seal which was amazing service - very impressed! Communication was excellent and I will not be using anyone else when I need a repair as we are long distance landlords so it is crucial we have tradesmen who are trustworthy, reliable and respond promptly I would highly recommend Matt without hesitation and especially to landlords - thank you and much appreciated!
    Job location: SO16

Photos

Company Info

Owner

Mr Matt Roberts

Sole Trader

14 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkCards AcceptedInsurance Work Undertaken

Advanced Appliance Care are a leading Kitchen Appliance Repair Specialists. We have over 25 years’ experience in this field of repairing and servicing domestic appliances.

We always aim to achieve a same day/next day service wherever possible to washing machines, washer dryers, fridge freezers, cookers (NOT GAS), hobs, cooker hoods, dishwashers, tumble dryers, condenser dryers free-standing or integrated appliances and all makes and models are covered, our work is also backed up with a 12 month guarantee, and we have access to over 13 million spare parts for all the manufacturers.

We have the latest diagnostic software for Hotpoint, Indesit, Ariston and Miele appliances. We also have many years’ experiences on all the leading manufacturers including Zanussi, Electrolux, AEG, John Lewis, Kuppersbush, LG, Diplomat, Whirlpool, CDA, Candy, Hoover, Bosch, Siemens, Neff, Smeg, Creda, Baumatic, Beko, De-Detrich, Stoves, New World, plus many more.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2011

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