Addison Glass & Windscreens Ltd

Reviews (32)

• 3.67

  Messy work I’m afraid !

  Posted 06 November

  We had a problem (their fitter didn’t ‘sheet up’ / clear up & made a mess - putty spots trodden in, glass shards everywhere) with a small job (replacing 3 panes of glass in a porch). Tried getting the company to take the problem seriously (as they’ve always been good before) but they failed to - so we wouldn’t use them again OR recommend them ! (they initially offered to clean up for us - then realised it was too ‘specialist’ a clean up job for them … so, why not only use fitters that always ‘sheet up’ in the first place ??). They seemed to think we were after money off: we weren’t !!
  Verified reviewer
  Job location: GU1

  Response from Addison Glass & Windscreens Ltd

  We again apologise and acknowledged that our fitter did not follow usual site protection procedures, resulting in putty residue and glass fragments remaining. We regret the impact this had and have implemented extra measures. Your feedback is appreciated

• 10

  Thank you Addison

  Posted 25 September

  I had a tricky window problem and Addison were extremely prompt and helpful in getting it sorted. They also spent quite a bit of time trying to fix an issue that ultimately couldn’t be fixed, and they didn’t charge me anything for their time. It’s refreshing to find a company these days that would be happy to spend a lot of time trying to fix something and to then not charge for their time. Thank you guys, I’ll be back next time, hopefully with something more straightforward!
  Verified reviewer
  Job location: GU2
• 10

  Great company, superb service!

  Posted 12 September

  Very thorough at explaining what I needed & job was carried out to a high standard. Highly recommend!
  Job location: GU9

  Response from Addison Glass & Windscreens Ltd

  Many thanks for the kind review! Glad we were able to help.

• 10

  Great service and good value

  Posted 04 September

  Fabulous ! Called out quickly. On time and really great guys who did. Great job for good value. Very impressed !
  Verified reviewer
  Job location: GU7

  Response from Addison Glass & Windscreens Ltd

  Thank you for your kind review. Glad we were able to help. Just so you know, if you write a review on Google you can get 10% off your next order!

• R
  Rebekah S
  10

  Replaced and puttied in single glass pane

  Posted 27 August

  Very quick to respond and do survey. Glass fitted next day. Lovely clean, professional work. Would highly recommend.
  Job location: GU26
• 10

  Professional, reliable and great communication.

  Posted 11 July

  We have used Addison Glass & Windscreens Ltd services for glass replacements needed at properties we manage. They are very professional, reliable and great communication.
  Job location: GU3

  Response from Addison Glass & Windscreens Ltd

  Thank you for your review Sarah! It's a pleasure to work with you and Cavender's.