Ace Gas Nw Ltd

Reviews (124)

• D
  Dom M
  10

  Emergency plumbing repair.

  Posted 01 December

  I called Ace Gas to visit the home of an elderly relative to investigate pressure drops which were stopping the central heating from working. They responded immediately, kept me informed and had dealt with the issue within an hour of arriving. Very reliable and would use again.
  Job location: WN8
• 10

  Boiler repair

  Posted 22 January

  Complete boiler break down. Ace Gas were fast to come out to diagnose the problem-needed a new motherboard. Once the problem was found Ace were quick to submit a quote for the repair and as soon as I approved the quote had an engineer with me the very next day. Very professional company who I would highly recommend.
  Verified reviewer
  Job location: WN6
• 0

  Day light robbery

  Posted 04 November 2024

  £150 just to come and see why the boiler isn't working which might just be £10 of a job. Out of hours price yeah but didn't even ask if i could wait for an available appointment just went straight to offering me an out of hours price lol. Only in Hindley too. Is there no decent people left in this world?
  Verified reviewer
  Job location: WN2

  Response from Ace Gas Nw Ltd

  Thank you for taking the time to share your feedback. We're really sorry to hear that you felt our service was too expensive. We understand that emergency callouts can be a bit pricey, and we always try to be upfront about our costs. We also regret that we did not have the opportunity to discuss alternative solutions with you before the call ended. We take great pride in our work and are thrilled that our customers consistently rate us highly for our quality and service. We welcome new customers and are committed to providing the best possible experience for everyone. Your feedback is important to us, and we appreciate you letting us know about your experience. If you'd like to chat more about this or if there's anything we can do to make it right, please get in touch with us. Thanks again for your feedback.

• 10

  Gas safety Inspection

  Posted 16 October 2024

  Quick, reliable and tidy.
  Verified reviewer
  Job location: RH16
• 10

  Gas safety checks

  Posted 04 September 2024

  I chose ace gas to carry out the gas safety checks on the house I’m buying due to all the good reviews I read. They haven’t been completed yet but from my initial message asking could they do this for me they have been fantastic helping me get this booked in and are so understanding and friendly. I will definitely use them again.
  Verified reviewer
  Job location: WN5
• 10

  Boiler service & Gas safety check

  Posted 03 September 2024

  Will use again and would recommend.
  Verified reviewer
  Job location: WN6