£150 just to come and see why the boiler isn't working which might just be £10 of a job. Out of hours price yeah but didn't even ask if i could wait for an available appointment just went straight to offering me an out of hours price lol. Only in Hindley too. Is there no decent people left in this world?
Response from Ace Gas Nw Ltd
Thank you for taking the time to share your feedback.
We're really sorry to hear that you felt our service was too expensive. We understand that emergency callouts can be a bit pricey, and we always try to be upfront about our costs. We also regret that we did not have the opportunity to discuss alternative solutions with you before the call ended.
We take great pride in our work and are thrilled that our customers consistently rate us highly for our quality and service. We welcome new customers and are committed to providing the best possible experience for everyone.
Your feedback is important to us, and we appreciate you letting us know about your experience. If you'd like to chat more about this or if there's anything we can do to make it right, please get in touch with us.
Thanks again for your feedback.