Absolute Leak Detection Ltd
Southend-on-Sea, Essex
Checkatrade member since 20185
Customer Reviews
Write a review9.77 /10
Based on 50 reviews over the past 12 months
Quality of work
9.82
Reliability
9.82
Communication
9.62
What customers are saying
AI-generated from customer reviews over last 24 months
Absolute Leak Detection receives high praise for their engineers' professionalism, knowledge, and efficiency in detecting and repairing leaks, with specific mention of Phil and Darren for being thorough and helpful. However, there are some reports of unresolved issues and poor communication after the initial service, particularly regarding heating problems and unfulfilled rescheduling.
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Reviews (174)
10 Reliable and professional service.
Posted 31 May
Responded to request promptly and booked a time. Arrived on time and explained the problem and gave a quote for the work. Sourced a new tap and fitted it expertly-very happy with the result.Verified reviewerJob location: CO1510 Repair to Underground Drain
Posted 06 May
Absolute were appointed by my insurers. Bradley attended 3 times to survey and repair the underground drain. He demonstrated a high level of knowledge and, despite a journey time of 2 hours each way, he volunteered to do the work, leaving home at 5am to arrive on time. He was always professional and friendly, explaining clearly what he would need to do. He also showed great respect for my property, working carefully in a small area to avoid more disruption than necessary and left the work area clean and tidy. All in all he was fantastic and I would not hesitate to recommend him.Verified reviewerJob location: BN610 Hissing sound downstairs bathroom
Posted 02 May
Job location: CM2Phil did a great job leak was found in the floor behind the bathroom unit10 Leak on heating system
Posted 30 April
Prompt service leak found efficient and cleanVerified reviewerJob location: RH192.67 Gas leak in the house
Posted 16 April
Had our gas leak checks as boiler keeps dropping the pressure , issue not resolved and in less than a week no hot water again and no heating Rang and rang them Will get back No one get back The £1K bill obviously did not sort out the issue Will not recommend this companyVerified reviewerJob location: SS4Response from Absolute Leak Detection Ltd
Good Morning, We are sorry to hear this. We responded to your emails on the 18/03/2025 and didn't ever receive a response of how you wanted to proceed and what was happening with the heating system. Please respond to us if we can still be of assistance
10 As below
Posted 14 April
Job location: W7Change of pipe for incoming mains leak work person Phil very polite. efficient and respectful
Photos
Company Info
Owner
Mr Benjamin Thorpe
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 275960072
Welcome to Absolute Leak Detection's Checkatrade Page.
We are a small friendly business with 16 years’ experience in the industry.
What We Offer:
Water incoming supply pipe repair and replacement.
Water supply pipe moling.
Domestic Leak Detection internal and external.
Commercial is Leak Detection internal and external.
Thermal imaging.
Moisture surveys.
Water Leak Detection:
Water leak detection. (Internal hot, cold pipe work. locate, Access & repair).
Water supply pipe leak detection (Locate, Access & Repair).
Water supply pipe moling.
Leak detection for rainwater and rising damp.
Fully detailed / imaged insurance company recognized reports.
What we can trace leaks on:
Leaking hot or cold-water pipes
Leaking bathroom facilities
Leaking external incoming water supplies
Rising damp
Ingression of rainwater
Non-evasive leak detection:
Have you got water damage to floor coverings, ceilings or walls?
A spinning water meter but nothing in use within the house or a high-water bill?
Loft tanks constantly running?
Combination boiler losing in pressure?
Is your plumber / builder scratching their heads and you're worried that everything must be excavated or taken out to locate the cause?
Then we can help by locating the cause of the above issues without causing any damage until the source of the damage / leak is exposed and ready for repair.
Nine times out of ten we only need to remove 1-2 floor tiles or floorboards to access a leak under a floor and make a repair, which saves a lot of disruption and excess damage / mess.
Using the highest tech equipment of thermal imaging cameras, moisture meters, endoscopes, ground micro phones, tracer gases and dyes we can locate your leak or the source of damage, even if an issue with rainwater ingression or rising damp is apparent. This can be identified by taking plaster / concrete samples to carry out a salts test.
We offer a full service of locating the leak, making access / excavating of the leak, repairing the leak and completing a fully detailed insurance company recognized report. The report covers all damage caused by the leak, how we found the leak, and the access work which was required to repair the leak. The report also includes full advisories of works required to remedy the damage and the dampness still present if any.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2018
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
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