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Able Group - Plumbers

9.07/10

Nationwide

Checkatrade member since June 2021

Customer Reviews

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9.07 /10

Based on 342 reviews over the past 12 months

Quality of work

9.05

Reliability

9.19

Communication

9.01

What customers are saying

AI-generated from customer reviews over last 24 months

Most customers praise this trade's quick response times and polite, professional service. However, a number of reviewers have raised concerns about the cost, describing it as expensive.

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Reviews (780)

  • 4.33

    NEVER RING ABLE GROUP

    Posted 2 days ago

    i WOULD NEVER USE THESE PEOPLE THEY ARE A COMPLETE RIP OFF. BY TAKING TAKING YOUR PHONE CALL THEY MAKE A MIN OF £100 FROM THE YOU AS THE CUSTOMER BY PASSING YOUR NAME ON TO A LOCAL SUPPLIER, A LESSON LEARNT FOR THE FUTURE.
    Job location: NG24

    Response from Able Group - Plumbers

    Thank you for your review. I am very sorry to hear that your recent experience was not satisfactory. I have forwarded this matter to our customer service team, who will thoroughly investigate. Kind regards, Sue Able Group

  • Shirley A
    2.67

    Toilet flush problem

    Posted 2 days ago

    We booked a plumber, got a quote for the initial assessment and work. However on the day the problem with the toilet flush was not resolved, so the plumber said he would send us a quote the following week for a new toilet. We did not hear from him or the Able Group again. We were charged for about 70 mins over and above the initial quote for work that was not completed.
    Verified reviewer
    Job location: AL6

    Response from Able Group - Plumbers

    Dear Shirley, Thank you for your review. I am very sorry to hear that your recent experience was not satisfactory. I have forwarded this matter to our customer service team, who will thoroughly investigate. Kind regards Sue Able Group

  • Monica W
    10

    Excellent service from Able Group !!!

    Posted 5 days ago

    The work involved installing an integrated washing machine, Your colleague Adil arrived to schedule installed the machine speedily and advised on another plumbing issue I had noticed. He clearly had the professional knowledge required. Excellent work
    Job location: TS21
  • 9.33

    En-suite Water Leak

    Posted 6 days ago

    Speedy response and quick, effective repair
    Verified reviewer
    Job location: HU13
  • 10

    Immediate response

    Posted 01 November

    Excellent service. Phone answered immediately, no queueing. Polite member of staff. Agent attended within 30 minutes and rectified problem.
    Verified reviewer
    Job location: LS19

    Response from Able Group - Plumbers

    Dear Susan, Thank you for your review, we are so pleased to hear our engineer was able to resolve your issue so quickly. Best wishes Sue Able Group

  • 9.67

    Quick, professional, recommended.

    Posted 29 October

    We needed an emergency plumber for a leak at home. Helpful and professional staff on the phone. Plumber attended and sorted us out quickly and professionally. Really happy with his manner and the quality of his work and advice. Hopefully we won't need his services again, but would gladly recommend.
    Verified reviewer
    Job location: AB39

    Response from Able Group - Plumbers

    Hi David, Thank you for taking the time in leaving your review. We are so pleased to hear our engineer was able to resolve your issue and that our customer services team were on hand so quickly. Best wishes Sue Able Group

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Company Info

Owner

Joe Horton

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 626613543

Plumbers & Emergency Plumbing Services

Reactive maintenance services - plumbers . We are a professional and trusted company with many happy clients in your area. Fast/friendly plumbers - safe contractor approved. For plumbing repairs and plumber services with a fast response or requested time any day of the week, call us now.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2021

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