Able Group - Drainage
Nationwide
Checkatrade member since June 2021
Customer Reviews
Write a review9.44 /10
Based on 42 reviews over the past 12 months
Quality of work
9.46
Reliability
9.61
Communication
9.46
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its fast, efficient, and professional service, with engineers often described as punctual and friendly. A few customers have reported issues with pricing and service guarantees.
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Reviews (104)
10 Quick and efficient
Posted 3 days ago
Loo wasn't flushing, gent got part and all fixed within the hourVerified reviewerJob location: BN22Response from Able Group - Drainage
Hi Thank you for taking the time in leaving your review. We are so pleased to hear our engineer was able to resolve your issue and that our customer services team were on hand so quickly. We look forward to being of service in the future, should you require it. Best wishes Sue Able Group
9.67 fast and efficient
Posted 17 December 2025
Very prompt service from the inital call through to a visit the next morning by their contractor who quickly sorted the blocked drain out.Verified reviewerJob location: PL6Response from Able Group - Drainage
Hi Alf, Thank you for taking the time in leaving your review, we are so grateful to hear of your experience and the service provided. Best wishes Sue Able Group
10 Good job
Posted 16 December 2025
Job done quickly and professionally.Verified reviewerJob location: CV22Response from Able Group - Drainage
Hi Alan, Your review is so great to read and I’m glad our engineer got this resolved for you! Thank you for your custom. Best regards Sue Able Group
10 Top rate service
Posted 15 December 2025
We had the Drain doctor come and clear our issue , he was brilliant, quick professional and very helpful explaining everything he was doing. Will definitely use again if needed.Verified reviewerJob location: NG31Response from Able Group - Drainage
Dear Nigel, Thank you for your review, I am so glad that our engineer has lived up to expectations. With all good wishes Sue Able Group
0 Don’t use this company
Posted 12 December 2025
I went with this company as it was locally recommended by checkatrade and sadly I have had such a negative experience. I paid £175 for a pipe to be fixed. An engineer came for less than 5 minutes and put silicone around the pipe despite me saying this would not hold. 10 days later the pipe came off and I have no right to a refund or a fix unless I pay full price. The customer service team were so rude initially asked if I pulled the pipe off and saying it was unusual it had broken. They catch you out in the small print saying there is no right to the job being a guaranteed fix.Verified reviewerJob location: NE25Response from Able Group - Drainage
Dear Grace, Thank you for taking the time to provide us with this review. I would like to apologise that your recent experience has not been satisfactory, and I can assure you your feedback helps us with quality control and continuous improvement. Kind regards Sue Able Group
- RRebecca P
10 Would recommend
Posted 12 December 2025
I had a good experience with Able. They answered my call quickly and late at night. My issue was sorted the next day. Would recommendVerified reviewerJob location: SK15Response from Able Group - Drainage
Hi Rebecca, Your review is so great to read and we are so grateful to hear of your experience and the service provided. Thank you for your custom. Best regards Sue Able Group
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Company Info
Owner
Joe Horton
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 626613543
Blocked Drains? Drain Cleaning
Reactive maintenance services drain cleaning. We are a professional and trusted company with many happy clients in your area. Fast/friendly drainage engineers - safe contractor approved. For blocked drain cleaning and drain repairs with a fast response or requested time any day of the week, call us now.
This trade passed up to 12 Checkatrade vetting checks
Member since June 2021
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