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Reviews

  • 10

    Unblock outside drains

    Posted 06 November

    They came early and completed the job efficiently
    Job location: B71

    Response from Able Group - Drainage

    Hi David, Your review is so great to read and we are so grateful to hear of your experience and the service provided. Best regards Sue Able Group

  • 5

    State your age

    Posted 16 October

    I wish to complain about the advert for this company in your latest directory. It mentions a discount for OAP's but Able easeeasDrainage in Norwich would not honour this as I didn't say I was an OAP when I first phoned. A most unhelpful lady in their Norwich Office 01603 915620 refused to apply the discount retrospectively. I feel the advert is misleading in as much as no mention is made that you should state your age at the beginning of the conversation when booking their services. At that point the customer's main concern is getting a company to deal with an emergency. Your response please
    Verified reviewer
    Job location: NR6

    Response from Able Group - Drainage

    Dear Michael, Thank you for taking the time to share your experience with us, I am very sorry to hear that it was not satisfactory. I have passed this on to our customer service team, who will investigate the matter. Kind regards Sue Able Group

  • 10

    Fast acting and reliable service

    Posted 01 October

    Whilst cutting my grass I notice a very soggy area around my drain and well I wish I had never opened the cover! Thankfully my neighbour recommended able group as they had used them in the past. The lady who I spoke to was lovely and explained it wasn’t the end of the world and they could get someone out the same day! Only 3 hours later a lovely chap turned up and didn’t seem phased by the drain of Urrm toilet waste and after about 45mins it was all clear flowing and running again! I wouldn’t hesitate to recommend them to anyone!
    Verified reviewer
    Job location: DL3

    Response from Able Group - Drainage

    Hi Marcus, Thank you for taking the time in leaving your review, we are so pleased to hear our engineer was able to resolve your issue quickly. Kind regards Sue Able Group

  • 10

    Blocked drain

    Posted 10 September

    Brilliant, turned up on time, job sorted in no time, great lad and friendly, cleaned up and you would not believe he had been here. Would easily recommend to anyone.
    Verified reviewer
    Job location: DL5

    Response from Able Group - Drainage

    Dear Mel, Thank you for your review, I am so glad that our engineer has lived up to expectations. With all good wishes Sue Able Group

  • Deborah M
    10

    Brilliant service

    Posted 09 September

    Arrived on time and sorted out the drain problem. Was really helpful, friendly and extremely professional. Cleaned up all mess before he left. Would highly recommend for any drainage issues.
    Verified reviewer
    Job location: RM13

    Response from Able Group - Drainage

    Hi Deborah, Your review is so great to read and we are so grateful to hear of your experience and the service provided. Thank you for your custom. Best regards Sue Able Group

  • 10

    Speed and job well done

    Posted 26 August

    The speed of response and the friendly nature of all the contacts were excellent. The drain problem was sorted within 2 hours...many thanks
    Verified reviewer
    Job location: IP14

    Response from Able Group - Drainage

    Hi Norman, Thank you for taking the time in leaving your review, we are so pleased to hear our engineer was able to resolve your issue so quickly. Best wishes Sue Able Group