A1 Heating and Plumbing
Sutton
Checkatrade member since April 20195
Customer Reviews
Write a review9.84 /10
Based on 90 reviews over the past 12 months
Quality of work
9.81
Reliability
9.83
Communication
9.63
What customers are saying
AI-generated from customer reviews over last 24 months
A1 Heating and Plumbing generally receives positive feedback for their prompt service, efficient work, and clear communication, with customers frequently highlighting the professionalism and friendliness of the engineers; a small number of reviews mentioned issues regarding initial response times or pricing discrepancies.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (287)
9.67 Boiler conversion and pipe chasing
Posted 1 week ago
Work started quickly, ended a day early and made a disruptive experience very manageable while I worked from home. An issue was found with the work soon after finishing, but they came back immediately and fixed it.Verified reviewerJob location: RH1Response from A1 Heating and Plumbing
Hi Peter, Thank you so much for taking the time to leave a review. We are very pleased to hear that you had a positive experience and we were able to rectify the issue quickly for you. Your feedback is very valuable to us. A1 Heating and Plumbing
9 intermittent boiler fault resulting in no hot water or heating
Posted 05 June
Very prompt, reliable and knowledgeable with job completed to a high standard.Verified reviewerJob location: RH9Response from A1 Heating and Plumbing
Hi James, Thank you for your review about your faulty boiler and taking the time to leave feedback. Every review is valuable to us and we all appreciate it here at A1. Warms regards A1 Heating and Plumbing
10 Boiler Service
Posted 25 May
Excellent, reliable service - very helpful & friendlyVerified reviewerJob location: SM7Response from A1 Heating and Plumbing
Hi David, Thank you so much for your 10/10 review. Our team here at A1 are very happy to hear that you had a great service. We value the feedback and appreciate you taking the time to leave a review. Warm regards A1 Heating and Plumbing
10 Repair of two radiators
Posted 17 May
They visited to review three issues we had and fixed one then and there. The radiator issues needed the system to be drained so they came back another day to complete. They arrived on time and fixed the issues. I've used A1 a few times and they've always done a good job.Verified reviewerJob location: CR2Response from A1 Heating and Plumbing
Hi Judith, Thank you so much for your review. We are very happy to hear we were able to provide a 10/10 service. Your feedback is valuable to us here at A1 and appreciate you taking the time to leave a review. Warm regards A1 Heating and Plumbing
9.67 Upgrade of Hot Water Cylinder from vented to unvented.
Posted 14 May
Great service from start to finish. Good communication and very prompt to time. Installation was neat and all waste removed. Would recommend.Verified reviewerJob location: SE20Response from A1 Heating and Plumbing
Hi Jon, Thank you so much for your check a trade review. We are very happy to hear that you received a great service when we attended for your installation. Your review is very valuable to our team and we appreciate your feedback. Warm regards A1
10 Leak identification
Posted 24 April
A1 responded quickly and attended promptly. The source of the leak was quickly identified and remedied, and the room returned back to its original state, leaving no mess. Would recommend.Verified reviewerJob location: SW12Response from A1 Heating and Plumbing
Hi Anna, Thank you so much for the amazing review. We are very happy to hear we were able to provide a 10/10 service. Your review is very valuable to our team at A1 and we appreciate your feedback. Warm regards A1 Heating and Plumbing
Photos
Company Info
Owner
Mr Ashley Thaw
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 316173324
Boiler instillations, servicing and repairs to all domestic gas boilers, central heating/radiator/pump installations and repairs, all domestic plumbing such as leaks, toilets, taps, basins, sinks showers and drainage.
With over 10 years of experience, A1 Heating and Plumbing have all the skills and expertise to carry out any domestic job you require.
Our fully-licensed and highly qualified engineers pride themselves on reliability and punctuality, making our company name a name which comes to mind no matter how big or small the problem.
We have built up a loyal client base for our reputable status of reliability and punctuality, so no matter what the problem, A1 heating and plumbing will be ready to help.
From boiler installations to a leaky radiator or pipe we can do it all! So what are you waiting for?
Get in touch for a free quote today!
Accreditations and awards


This trade passed up to 12 Checkatrade vetting checks
Member since 2019
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks