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A1 Heating and Plumbing

9.82/10

Sutton

Checkatrade member since April 2019
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • Smart Thermostats
  • Gas Central Heating Servicing / Repair

Customer Reviews

Write a review

9.82 /10

Based on 94 reviews over the past 12 months

Quality of work

9.85

Reliability

9.81

Communication

9.81

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended by customers for its professional, friendly, and efficient service. Reviewers consistently praise the team's excellent communication, prompt response times, and the high-quality, tidy work carried out by their knowledgeable engineers.

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Reviews (350)

  • Novw L
    10

    Toilet groaning

    Posted 22 January

    Excellent ease of booking, payment. Plumber called ahead, very reliable, completed works to a high standard. I sourced part so all works could be completed same visit.
    Verified reviewer
    Job location: SW6

    Response from A1 Heating and Plumbing

    Thank you so much for taking the time to share your experience. We are so pleased works were carried out and completed efficiently for you! Anything else, please don't hesitate to drop us a message. Warmest regards. A1 Heating & Plumbing.

  • 10

    Trustworthy, efficient and friendly.

    Posted 20 January

    Full boiler replacement, combi boiler installation, ancient plumbing removed and replaced, all leftover water tanks, piping etc disposed of and radiators flushed to further improve efficiency. I now have a warm house! A1 came recommended by a friend and I’m glad he did! Tip top friendly customer service from the first visit to the end. From the office staff to the lads who carried out the work it shows they’re working at a company they enjoy being at. Thank you all!
    Verified reviewer
    Job location: KT2

    Response from A1 Heating and Plumbing

    Hey, David. Thank you so much for your review. We truly do love our jobs! We thank you for taking the time to leave your honest thoughts. Thank you, from everyone at A1.

  • 9.67

    *** EXCEPTIONAL SERVICE *** HIGHLY RECOMMENDED ***

    Posted 18 January

    I contacted A1 after being recommended by a neighbourhood watch group. The owner Ashley contacted me straight away, the process of getting a consult, quotation and booking in the job was executed with sleek professionalism. Dan arrived promptly on the day, was friendly and did an excellent job replacing my kitchen taps. If you are nervous about finding a reliable company, don't be and contact A1, I'm really glad I did!!! I would highly recommend them and will definitely use them again in the future. I hope this feedback helps.
    Verified reviewer
    Job location: KT6

    Response from A1 Heating and Plumbing

    Thank you so much for you kind review. We are thrilled that you are satisfied with our services. If there is anything else we can help with, please do not hesitate to get in touch.

  • 10

    Great work, will keep note of the company for future problems.

    Posted 07 January

    I had a leaking radiator which needed replacing as it was emptying all over the carpet. I was pleased that A1 were able to attend the same day and their engineer, Sean, did a great job replacing it and getting the heating system runing smoothly again. Very friendly, helpful and work done efficiently and without mess. Would use again.
    Verified reviewer
    Job location: SM3

    Response from A1 Heating and Plumbing

    Thank you so much for your positive review. I will make sure to let Sean know. Anything else we can do to help, please do let us know.

  • Nancy P
    10

    Sorted new kitchen tap quickly

    Posted 18 December 2025

    Great service and friendly, professional plumber. Would use again. Thank you!
    Verified reviewer
    Job location: SM2

    Response from A1 Heating and Plumbing

    Thank you for your high praise! Anything else we can do, please do let us know. We are always happy to help.

  • Jano J
    9.67

    Professional, experienced, timely and clean yet personal and friendly service.

    Posted 01 December 2025

    A1 Heating and plumbing Responded very quick, and were pretty much professional in thier responses. The quote was very reasonable, the job was conducted professionally, with respect to standards. The engineer explained the work he did in detail, checked that I was happy with the work, and was clean and tidied up afterwards, and tested everything thorougly. I have also communicated with Ashley, the owner (as i have some further jobs i am considering them for) who is clearly passionate about the work they do. Really happy and I am likely to use their services again.
    Verified reviewer
    Job location: TW13

    Response from A1 Heating and Plumbing

    Thank you so much for your kind review. It's lovely to hear Ashley's passion truly shines through! We look forward to working with you in the future.

Photos

Company Info

Owner

Mr Ashley Thaw

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 316173324

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boiler instillations, servicing and repairs to all domestic gas boilers, central heating/radiator/pump installations and repairs, all domestic plumbing such as leaks, toilets, taps, basins, sinks showers and drainage.

With over 10 years of experience, A1 Heating and Plumbing have all the skills and expertise to carry out any domestic job you require.

Our fully-licensed and highly qualified engineers pride themselves on reliability and punctuality, making our company name a name which comes to mind no matter how big or small the problem.

We have built up a loyal client base for our reputable status of reliability and punctuality, so no matter what the problem, A1 heating and plumbing will be ready to help.

From boiler installations to a leaky radiator or pipe we can do it all! So what are you waiting for?

Get in touch for a free quote today!

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2019

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