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A1 Heating and Plumbing

9.74/10

Sutton

Checkatrade member since April 2019
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • Smart Thermostats
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.74 /10

Based on 97 reviews over the past 12 months

Quality of work

9.77

Reliability

9.72

Communication

9.72

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, responsive, and friendly, often praising their excellent communication and high-quality workmanship. Engineers are frequently complimented for their knowledge and for leaving the job site tidy.

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Reviews (346)

  • Nancy P
    10

    Sorted new kitchen tap quickly

    Posted 1 day ago

    Great service and friendly, professional plumber. Would use again. Thank you!
    Verified reviewer
    Job location: SM2
  • Jano J
    9.67

    Professional, experienced, timely and clean yet personal and friendly service.

    Posted 01 December

    A1 Heating and plumbing Responded very quick, and were pretty much professional in thier responses. The quote was very reasonable, the job was conducted professionally, with respect to standards. The engineer explained the work he did in detail, checked that I was happy with the work, and was clean and tidied up afterwards, and tested everything thorougly. I have also communicated with Ashley, the owner (as i have some further jobs i am considering them for) who is clearly passionate about the work they do. Really happy and I am likely to use their services again.
    Verified reviewer
    Job location: TW13
  • 10

    Problem Solvers

    Posted 27 November

    Apparently our radiators were not in balance. The problem we inherited meant that some of our radiators didn't heat up when the system was turned on. Sean from A1 identified the problem and rectified within the hour. Now our warmth is guaranteed. I would wholeheartedly recommend A1 for any problem solving around the home.
    Job location: KT17
  • Helen J
    10

    Excellent - would definitely recommend

    Posted 25 November

    I ended up needing the shower fully replaced and after getting in touch with A1 Heating and Plumbing on Monday they were here to do the job on Tuesday morning. Prompt, polite, knowledgable - I can’t fault the engineer that replaced the shower. He even gave me tips on how to ensure the fault didn’t happen again. Would definitely recommend.
    Verified reviewer
    Job location: RH9
  • Martin W
    10

    New boiler installation

    Posted 22 November

    Fast and efficient. Excellent and friendly service. Came out within an hour to assess our old boiler. A new boiler was fitted the next day. The 2 engineers were brilliant in their communication and recommendations. Would highly recommend.
    Job location: SW18

    Response from A1 Heating and Plumbing

    Thank you so much for your 10.0 review. Your feedback means a lot to us here at A1 and we are delighted to hear that you received a fast and efficient service. Warm regards A1 Heating and Plumbing

  • 10

    Outstanding service, communication and work! Strongly recommended.

    Posted 20 November

    The whole experience and work has been absolutely outstanding from start to finish. The team was quick at scheduling engineer visit to assess work and objectively advise on what necessary and not. Quote was sent shortly after visit and was very clear. On the works side of things, the team arrived at the agreed time and carried all the work professionally throughout the day. The team was super polite, professional and left everything super clean after the job was successfully completed. I can only strongly recommend working with A1 Heating and Plumbing. Thanks for the amazing work!
    Verified reviewer
    Job location: SW3

    Response from A1 Heating and Plumbing

    Thank you so much for taking the time to leave an amazing review. Your review means a lot to us here at A1. We are delighted to hear that you would recommend us and that we were able to offer a efficient and professional service. Warm regards A1 Heating and Plumbing

Photos

Company Info

Owner

Mr Ashley Thaw

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 316173324

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boiler instillations, servicing and repairs to all domestic gas boilers, central heating/radiator/pump installations and repairs, all domestic plumbing such as leaks, toilets, taps, basins, sinks showers and drainage.

With over 10 years of experience, A1 Heating and Plumbing have all the skills and expertise to carry out any domestic job you require.

Our fully-licensed and highly qualified engineers pride themselves on reliability and punctuality, making our company name a name which comes to mind no matter how big or small the problem.

We have built up a loyal client base for our reputable status of reliability and punctuality, so no matter what the problem, A1 heating and plumbing will be ready to help.

From boiler installations to a leaky radiator or pipe we can do it all! So what are you waiting for?

Get in touch for a free quote today!

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2019

Individual checks

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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