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786 Electricals Limited

LEICESTERSHIRE, Leicestershire

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Customer Reviews

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Reviews (25)

  • 10

    PAT testing on all our work electrics.

    Posted 14 August 2023

    They turned up as promised and did the work efficiently. Very pleasant men. Thank you.
    Verified reviewer
    Job location: LE7
  • 10

    New circuits 2 new PIR sensors Wired Ring video doorbell Outdoor IP rated power sockets

    Posted 04 April 2022

    Very good service. Clean finish and overall great service. Would use again.
    Verified reviewer
    Job location: LE18
  • 3.5

    No power in two rooms

    Posted 04 February 2022

    Never recommend this electrician. I feel I was ripped off. They take £165 before they come to the house. The job was not completed. Be careful, wait for a high quote and bill. The same job was completed for £30 by another electrician.
    Verified reviewer
    Job location: LE3

    Response from 786 Electricals Limited

    We’re sorry that you’re not happy with the work. I have a full complaints procedure in place, please email me. However, this particular job was an emergency service call due to no lights on 1st floor. An estimate was sent to the customer accepted and the initial time was paid for before the works had been booked. We publish our hourly rates on our website. The wiring was tested and found to be defective, possibly due to rodents and neutral/earth conductors were touching. We could not leave the lights on knowing it’s dangerous, which was explained to the customer several times onsite and over the phone as it wasn’t to the required British Standard BS7671 and is against the code of conduct from NICEIC besides it is dangerous. The customer then asked for quote to upgrade the electrical installation, which included a consumer unit replacement, upgrade of earthing and new circuits plus replacement of light fittings. As for the other electrician at £30.00. We as a business are not prepared to leave any electrical installation in a potentially dangerous situation. Even though we know that the customer may not be happy with that, it is the right thing to do.

  • 10

    EICR Test, new alarms, new fuse box, replaced electrical heater, new shower extractor fan.

    Posted 19 December 2021

    Excellent advise and and very friendly team of engineers. Very professional and efficient electrician. Managed to complete a lot in one day.
    Verified reviewer
    Job location: LE1
  • 8.75

    New fuse

    Posted 10 December 2021

    Excellent job
    Verified reviewer
    Job location: CV10
  • H S
    10

    Light in bathroom

    Posted 05 December 2021

    Very helpful and friendly service, Mr Adam went out of his way for emergency and fixed the bathroom fan. Would definitly recommend and use again
    Verified reviewer
    Job location: LE4

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