24/7 Electrical

Reviews (99)

• G
  Gemma K
  8.33

  Replacing a bathroom extractor fan

  Posted 1 week ago

  They helpfully persevered through a couple of hurdles where we had the wrong size replacement fan and communicated well throughout. Thank you!
  Verified reviewer
  Job location: BR3
• O
  Oliver M
  4

  Install 3 External lights

  Posted 25 April

  Had three lights installed, but none were tested before the electrician left and none worked when tested. When I raised the issue, I was told it would cost an extra £120 just to come back and “run a diagnostic” no discussion re additional cost whilst on site to Rectify the problem instead full cost of re attendance. The follow-up call was just as frustrating: he was passive aggressive, constantly talked over me, and didn’t listen. Poor workmanship, worse communication, and an attempt to charge more to fix an incomplete job. Would not recommend.
  Verified reviewer
  Job location: BR2

  Response from 24/7 Electrical

  Hi Oliver, Thank you for your feedback. We’re sorry to hear you’re unhappy, but we’d like to clarify the situation for transparency. The works booked and agreed were for the installation of external light fittings only, using the existing wiring on site. At the time of installation, you were not present, but your wife was informed that the existing wiring was not functional and potentially unsafe (exposed conductors). The circuits tested dead on arrival, and we advised that the issue was with the pre-existing wiring, not the newly installed fittings.

• 10

  Good service

  Posted 25 April

  Prompt efficient and helpful
  Job location: TN2
• 10

  Good response, knowledgable, polite.

  Posted 25 April

  Good response, knowledgable, polite. Would recommend.
  Job location: CR0
• 10

  Great

  Posted 25 April

  Alex came to replace my kitchen ceiling light. He was very punctual and completed the work to a high standard. He worked quickly and efficiently, and explained things very clearly. It was a great experience and I would hire him again.
  Verified reviewer
  Job location: CR2
• N
  Nick B
  10

  Quick, helpful, good job done.

  Posted 21 April

  24/7 Electricals were super helpful, quick and polite. They found the exact switch plates we needed to match those already in the flat, installed them quickly and they look great.
  Verified reviewer
  Job location: SE25