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1st Porter Call Plumbing & Drains

9.99/10

Southampton, Hampshire

Checkatrade member since May 2013
10

Services

  • Bathroom & Kitchen Plumbing
  • Blocked Baths
  • Blocked Sinks
  • Blocked Toilets
  • Emergency Plumber Service
  • General Plumbing
  • Pipe Fitter
  • Plumbing Repairs
  • Radiator Installation
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Installation
  • Shower Repair
  • Tap Repair
  • Thermal Dynamics
  • Water Leak Detection
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Water Pumps Repair
  • Water Supply Pipe Repairs

Customer Reviews

Write a review

9.99 /10

Based on 24 reviews over the past 12 months

Quality of work

10

Reliability

9.96

Communication

10

Reviews (2081)

  • 10

    good work

    Posted 5 days ago

    Thank you to Alan who attended my emergency on the same day, was thorough and professional, made sure to complete the job and cleared up brilliantly. He was also a kindly man who kept me fully informed.
    Verified reviewer
    Job location: SO17
  • Marc P
    10

    Camera survey of drainage for house purchase

    Posted 31 January

    Contacted Alan as was looking to purchase a property that had no manhole access on site and a public sewer to the rear. Alan arranged with the seller to get a camera survey of the rear public sewer from the neighbouring property and provided an accurate report and visual record of the sewer, it's depth, location and condition. The private drainage was more problematic as access only available from a rodding point, but managed to survey and reveal an issue at the boundary with the neighbouring property. Alan liaised with the neighbour to get it resolved. Good report including CCTV and sketch
    Verified reviewer
    Job location: SO45
  • Alex B
    10

    Toilet unblocking

    Posted 30 January

    Alan was brilliant, he kept in contact with me, arrived on time, was transparent about the cost and persisted until the job was done even when one of his machinery failed - he went away, had it fixed, then came back to get the job done. Would recommend without hesitation.
    Verified reviewer
    Job location: SO15
  • 10

    Flawless

    Posted 18 January

    We used 1st Porter Call about four years ago and were extremely impressed and so, when we experienced a fresh issue this year, we naturally used them again and they did not disappoint. We were extremely impressed with the professionalism, efficiency, knowledge and advice Mr Porter was able to deliver which not just resolved the immediate problem but has given advice in relation to prevention of the issue going forward. They are my go to Company for drainage problems.
    Job location: SO53
  • 10

    Great service

    Posted 12 January

    Second time we have called Alan. He is competent, confident and knowledgeable. He arrived on time and cleared our drain blockage in short order. Very pleased with the service and happy to recommend.
    Verified reviewer
    Job location: SO17
  • 9.67

    Drain cleaning & unblocking

    Posted 05 November 2025

    Alan Porter is very professional, knowledgeable and thorough. We had bad smell in one bathroom. He identified a drainage blockage outside the house coming from other toilets. He unblocked & cleaned the drains and gave some advice before leaving.
    Verified reviewer
    Job location: SO19

Photos

Company Info

Owner

Mr Alan Porter

Ltd Company

13 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

24 -7 EMERGENCY? ( Make us your first Port of Call ) !!!

We are adhering to government guidelines for social distancing. 1st Porter Call was established in 2008 by myself Alan Porter, a Plumbing and Drainage Engineer.

I have 30 years’ experience 20 years working for the local Council and a leading Water Company as well as facility management company as well as domestic customers in the South of England.

Our extensive range of services means that ours is the only number you will need.

1st Porter Call can cater for both domestic and commercial customers offering a 24 hour Service for Plumbing and Drain Emergencies.

Our extensive range of services means that ours is the only number you will need.

From CCTV drain surveys to blocked sinks, leaky taps to a burst water main, we can offer a solution to all.

Please call me anytime:

  • Have An Emergency: I'm Available 24/7
  • There Is No Call Out Fee
  • No Distance Is Too Far
  • All major credit and debit cards are accepted.

Accreditations and awards

City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since May 2013

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  • Company trading history

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