1st Porter Call Plumbing & Drains
Southampton, Hampshire
Checkatrade member since May 201310
Services
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Thermal Dynamics
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
Customer Reviews
Write a review9.99 /10
Based on 24 reviews over the past 12 months
Quality of work
10
Reliability
9.96
Communication
10
Reviews (2081)
10 good work
Posted 5 days ago
Thank you to Alan who attended my emergency on the same day, was thorough and professional, made sure to complete the job and cleared up brilliantly. He was also a kindly man who kept me fully informed.Verified reviewerJob location: SO17- MMarc P
10 Camera survey of drainage for house purchase
Posted 1 week ago
Contacted Alan as was looking to purchase a property that had no manhole access on site and a public sewer to the rear. Alan arranged with the seller to get a camera survey of the rear public sewer from the neighbouring property and provided an accurate report and visual record of the sewer, it's depth, location and condition. The private drainage was more problematic as access only available from a rodding point, but managed to survey and reveal an issue at the boundary with the neighbouring property. Alan liaised with the neighbour to get it resolved. Good report including CCTV and sketchVerified reviewerJob location: SO45 - AAlex B
10 Toilet unblocking
Posted 30 January
Alan was brilliant, he kept in contact with me, arrived on time, was transparent about the cost and persisted until the job was done even when one of his machinery failed - he went away, had it fixed, then came back to get the job done. Would recommend without hesitation.Verified reviewerJob location: SO15 10 Flawless
Posted 18 January
Job location: SO53We used 1st Porter Call about four years ago and were extremely impressed and so, when we experienced a fresh issue this year, we naturally used them again and they did not disappoint. We were extremely impressed with the professionalism, efficiency, knowledge and advice Mr Porter was able to deliver which not just resolved the immediate problem but has given advice in relation to prevention of the issue going forward. They are my go to Company for drainage problems.10 Great service
Posted 12 January
Second time we have called Alan. He is competent, confident and knowledgeable. He arrived on time and cleared our drain blockage in short order. Very pleased with the service and happy to recommend.Verified reviewerJob location: SO179.67 Drain cleaning & unblocking
Posted 05 November 2025
Alan Porter is very professional, knowledgeable and thorough. We had bad smell in one bathroom. He identified a drainage blockage outside the house coming from other toilets. He unblocked & cleaned the drains and gave some advice before leaving.Verified reviewerJob location: SO19
Photos
Company Info
Owner
Mr Alan Porter
Ltd Company
13 years on Checkatrade
VAT Registered
No
24 -7 EMERGENCY? ( Make us your first Port of Call ) !!!
We are adhering to government guidelines for social distancing. 1st Porter Call was established in 2008 by myself Alan Porter, a Plumbing and Drainage Engineer.
I have 30 years’ experience 20 years working for the local Council and a leading Water Company as well as facility management company as well as domestic customers in the South of England.
Our extensive range of services means that ours is the only number you will need.
1st Porter Call can cater for both domestic and commercial customers offering a 24 hour Service for Plumbing and Drain Emergencies.
Our extensive range of services means that ours is the only number you will need.
From CCTV drain surveys to blocked sinks, leaky taps to a burst water main, we can offer a solution to all.
Please call me anytime:
- Have An Emergency: I'm Available 24/7
- There Is No Call Out Fee
- No Distance Is Too Far
- All major credit and debit cards are accepted.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since May 2013
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks