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Reviews (1)

• The E-Plug Services Ltd
  0

  Incorrect Certification and Unjustified Extra Charges

  Posted 21 January

  I paid £870 for smoke alarm installation and a consumer unit replacement, including certification. The work was completed, but the certificate issued was incorrect and did not include the smoke alarms. Despite repeated follow-ups, this was never corrected. Instead, I was offered an unrelated gas certificate and later asked to pay an additional £150 + VAT to amend their own error. This is unprofessional and unacceptable. I hired Adam based on Checkatrade’s vetting, but this experience has left me disappointed.
  Verified reviewer
  Job location: M26