Mark C

Reviews (1)

• CM Plumbing & Bathroom Installations
  5

  Disappointing experience after two previous excellent experiences

  Posted 16 April

  We have used CM Plumbing twice before and found them excellent. Not this time! There was a leak in our bathroom and we didn't know the cause. CM were not able to come out immediately, but they did respond the week after the Easter holiday. We believed we had found the cause (shower screen sealant) but they left the site without checking with me (I was on a Teams call). Unfortunately there must have been two leaks and it now needs a new pump. I was asked to pay an invoice for part one before the job had been fully completed. This felt like a 'gun to my head'. Still not resolved after 2 weeks.
  Verified reviewer
  Job location: SO53