Jean M

Reviews (1)

• Mcfarlane Homes Ltd
  6

  Conservatory good, poor communication and aftercare lets company down

  Posted 03 October 2025

  One year on from ordering our conservatory. Initially told that the build might be end of the year/early into the following year. By February, we started to get concerned, thankfully it went ahead in April. One of the window handles was broken and could not be fitted, house not fully secure. I chased & chased, 5 months on we had to admit to ourselves that the job was not going to be completed and sourced new handles ourselves to match a set. I have requested our warranty but I am now being ghosted. We also ordered a Velux - never been supplied. Disappointing.
  Verified reviewer
  Job location: KA6