Halima K

Reviews (1)

• Whickham Plumbing & Heating Services Ltd
  1

  Cooker installation

  Posted 05 May

  The job was completed to a certain degree after multiple missed and rescheduled appointments with extensive email correspondence, causing repeated disruptions and waiting all day before having to chase updates. The issue raised wasn’t resolved or properly addressed and I was told it wouldn’t be dealt with. There was little willingness to try and improve the situation making the experience feel dismissive with emails that came across as passive aggressive rather than solution-focused. There was little regard for delivering a satisfactory job or customer satisfaction. Service was disappointing.
  Verified reviewer
  Job location: NE5