judith b

Reviews (1)

• Mayfair Plumbers
  7.67

  Sharp practice

  Posted 3 days ago

  Our Mayfair heating engineer was prompt, courteous and pleasant. A faulty valve was identified as the problem and we were offered two choices: to pay per hour at £120 ph (20% more than the call-out fee) or a payment of £960, including the call-out fee. We were told that it was impossible to tell how long it would take and it might be all day. We opted for the £960. It turned out that the part costs £20-30 and on average the job takes about 90 minutes, which indeed was the case. We consider this to be sharp practice and recommend you do not use this devious company.
  Verified reviewer
  Job location: SE5