David S

Reviews (1)

• FASTFIX LONDON Ltd
  3.67

  Efficient Booking, but Inefficient Service and Administration

  Posted 6 days ago

  Efficient booking: I received a call within five minutes of posting the job. The plumber arrived slightly late but texted ahead. The issue was diagnosed quickly, however unnecessary “precautionary” checks extended the visit to nearly three hours when it could have been resolved much sooner. Invoicing on site was slow and disorganised, requiring three attempts and a price increase before being corrected. The repair works and is functioning well, but the process felt inefficient for an hourly service. I will use a different firm next time and expect clearer pricing and faster administration.
  Verified reviewer
  Job location: N14