Jacob W

Reviews (2)

• HWEL LTD
  6

  Boiler repair great, but near zero aftercare

  Posted Today

  My boiler was damaged during the storm in January 26 and was covered under my insurance. Dan came out quickly and completed the repair promptly and to a high standard. I made Dan aware this was an insurance job, not expecting any insurance hold-ups - I decided to pay Dan from my own pocket, communication had been good till payment, then the insurance requested a more itemised invoice before they would pay out to which I forwarded the request to Dan. After mutliple requests I was simply ignored by him. We're a young family so it's been a challenging few weeks, this being the cherry on top.
  Verified reviewer
  Job location: TR10
• HWEL LTD
  10

  Everything you want from a gas engineer, prompt, professional and confident

  Posted 16 January

  Quick response, arrived same day to assess damages and came back a couple of days once parts had arrived to fix the storm damaged boiler. Dan obviously knows his stuff and had us back in action in no time. Would recommend and thanks again.
  Verified reviewer
  Job location: TR10