Zest - Home Appliance Repairs
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Customer Reviews
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Reviews (38)
0 Washer dryer repaid
Posted 01 May 2024
A terrible company that I would not recommend. Paid £139 for them to fix washer dryer. The engineer said he could not repair the machine as the machine had been installed on wooden blocks. They said they would only refund 40%. Subsequently had someone else take a look – he agreed it wasn’t standard to have on wooden blocks but then took all of 5 minutes to get the machine out. Long story short, via a technicality they have taken £83 and done precisely nothing. I’m not sure if it’s incompetence, laziness, but it’s not good.Verified reviewerJob location: CR07 Terrible washing machine experience
Posted 23 April 2024
This was the first time I used Zest. Firstly, I have learned to avoid the extra charges by going directly to a company, not a 'middle man'. Zest told me told me that their repair people carried all spare parts and took the model of my machine. Of course they cannot carry parts for every model. Repair guy (Gregg, nice guy) came out on 27Feb to 'diagnose problem' but due to completely farcical /inept system did not return to 2 April to actually fix the problem ! Customer service have not yet responded to my last email and I still do not have a guarantee for the work carried out.Verified reviewerJob location: BN2310 Dishwasher motor replacement
Posted 23 March 2024
The company visited as requested, diagnosed fault and ordered replacement part. The work was carried out some days later with the Engineer experiencing some difficulty removing the integrated machine from under the very solid work surface. Therefore, the job took somewhat longer than his allocated slot but it now functions well.Verified reviewerJob location: WA1510 The guys from peston are a dream in my eyes well done guys andreas
Posted 21 March 2024
Well done Marcus from zist from Bournemouth Poole road he’s so helpful so good long hugs back Andrea’sVerified reviewerJob location: BB610 Anne
Posted 15 March 2024
Quick and friendlyVerified reviewerJob location: LS137.75 Changed washing machine door seal.
Posted 29 February 2024
Was connected almost instantly by the company. They booked in the repair and ordered the parts. On the day, the tradesman was running late but did contact us to let us know. Rubbish was left with us, which wasn't a problem this time as it was relatively small. Not sure if they would take anything larger.Verified reviewerJob location: WS11
