Reviews

Response from Ylyt Limited

We completed the job precisely as the customer requested, yet they sought to complain for a refund. We offered to redo the silicone the next day with a white one, but they declined. There were no incorrect cuts; the photos on my page serve as clear evidence. I made it clear before we started that the tiles were of poor quality and at risk of falling out. We went above and beyond to reattach them, ultimately saving the customer money. There were significant gaps between the tiles and the worktop, and the customer chose to use clear silicone to fill those gaps, which only emphasized the issue.