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Great Booking, Terrible Follow-Through
Posted 10 March
Initial communication during the booking process was great, but the service fell short. The driver didn’t show up at the agreed time, and after three hours of waiting, we learned he had gone elsewhere. No one bothered to inform us during that time, and we had people booked and paid to help that day, but the work couldn’t go ahead. We would've been more lenient if we had known about the setback in advance. Overall, I would’ve expected more proactivity and better communication. Very disappointing.
Verified reviewer
Job location: SL1
8
Rubbish removal
Posted 11 December 2024
Prompt to response and follow up.
Verified reviewer
Job location: OX3