The company’s surveyor called at the scheduled time and promptly diagnosed the black mould problem either side of hall/street doorway as condensation, and not rising damp which had previously been thought.
He gave some recommendations as to how to address the problem, some just requiring diy cleaning, and the services of a double glazing company to install trickle vents.
He was very polite, smartly dressed (very dapper! ), gave helpful knowledge of the problems causes and his suggested remedies.
He would not take any payment for his visit.
I highly recommend WS Damp Control for a survey.
Verified reviewer
Job location: BN17
10
Damp near bay window.
Posted 02 November 2024
Ray arrived promptly. Assessed the damp problem inside the house and the exterior. Using his damp metre showing me the results. He gave sound advice. I would be very happy contacting the company in the future.
Verified reviewer
Job location: BN16
10
Concern re rising damp
Posted 28 August 2024
We have had long standing problems with our patio doors and we were concerned that the issue may be due to rising damp potentially causing more structural problems with our house. I phoned for an appointment and one was arranged for only a few days later.
Ray Punter, Head Surveyor arrived promptly, carefully listened to our concerns and assessed the situation. He was able to reassure that it was not too serious and that relatively simple measures re drainage and protecting the cill should be adequate. He did not charge for his time nor advice- and overall his visit was extremely helpful.
Verified reviewer
Job location: PO19
10
Rising damp in our 400 year old home?
Posted 27 July 2024
Having worried that we had a rising damp issue in our home I made contact with WSDC, Kirstie took all the details and called me back to arrange an appointment, Ray called to confirm and arrived bang on time. Having looked at what I thought was an issues Ray quickly reassured me that there was no remedial works required just a few changed to how we position furniture and areas we need to heat, great service and honest advice with no big sell.
Stop worrying and call this company.
Verified reviewer
Job location: PO20
10
Damp proofing
Posted 22 July 2024
The team were friendly, professional and hard-working - they fitted the job in for me as I was on a tight deadline. The work has been competed to a high standard and when undertaking the job, they pointed out an area of concern that I wouldn't have noticed, which allowed me to resolve this and prevent possible future complications. I would not hesitate to recommend them, though hopefully I won't require their services in the future!
Verified reviewer
Job location: BN17
10
suspected rising damp
Posted 19 July 2024
We suspected rising damp in our conservatory.
The Head Surveyor from WSDC Mr Punter came and said that the problem was condensation not rising damp.Therefore no remedial work was required. He gave us lots of usefull advice. Good to have an honest opinion from an expert.