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WK Plumbing And Heating Services

9.73/10

Bristol

Checkatrade member since May 2020
5

Customer Reviews

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9.73 /10

Based on 35 reviews over the past 12 months

Quality of work

9.8

Reliability

9.57

Communication

8.9

What customers are saying

AI-generated from customer reviews over last 24 months

WK Plumbing generally receives high praise for their prompt service, efficient work, and clear communication, with Winston often mentioned for his friendly and professional manner. However, a few customers noted instances of lacking responsiveness after initial contact.

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Reviews (182)

  • Nicola D
    10

    Very Highly Recommended

    Posted 17 July

    I have no hesitation in highly recommending Winston from WK Plumbing & Heating. We needed a gas fire removed and capped off and we were kept informed throughout the whole process. Excellent communication, very clean and tidy workmanship and exceptionally punctual. We will definitely be calling on Winston again AAA***
    Verified reviewer
    Job location: NP25
  • 10

    Boiler service

    Posted 06 May

    Very professional service provided by wk plumbing will use again in the future
    Verified reviewer
    Job location: NP20
  • 10

    Radiator and valve replacement.

    Posted 16 April

    Excellent communication, flexible and exemplary work. Will use again if ever needed.
    Verified reviewer
    Job location: NP19
  • 4

    Boiler service, but repair not done.

    Posted 08 February

    There were no issues with the boiler service we booked, which went smoothly. Winston told we needed a new expansion vessel to resolve some pressure issues. We were told he would price up the part and get back to us with a quote. No response after a week, so I sent a whatsapp asking for the quote he promised. The message was read. Four weeks have gone by with no contact at all, so we've found another company to do it. We have no idea why we've been ignored after being told this boiler repair needed to be done.
    Verified reviewer
    Job location: NP18

    Response from WK Plumbing And Heating Services

    We would like to offer our sincere apologies for any inconvenience caused by the lack of communication between you and ourselves. Due to unforeseen Illness in the family, we had a backlog of quotations. This meant that there was some delay in our response to most of our customers. As this is a family run business, sometimes unforeseen family circumstances can affect our business. To compensate for the inconvenience, we would like to offer you a Free Annual Boiler Service for Next year 2026. Once again, we apologise.

  • 10

    My go-to company

    Posted 28 January

    Winston has fitted 2 new boilers for me in the last couple of months ( replacing very old ones). He arrived on time, completed the job efficiently and left the place spotless, maybe cleaner than when he arrived! He is clear about what the work entails, and asks what you want as the customer if he comes across a snag. He brings a smile and a friendly attitude which is the cherry on the cake for me.
    Verified reviewer
    Job location: BA1
  • 8

    Shower unit replacement

    Posted 22 January

    New shower unit installed. However due to potentially an electrics issue unable to get new unit working. Have offered to come back out once electrics have been reviewed, if any lingering issues.
    Verified reviewer
    Job location: NP44

Photos

Company Info

Owner

Mr Winston Gallagher

Sole Trader

5 years on Checkatrade

VAT Registered

Yes: 423841696

Domestic WorkCards AcceptedInsurance Work Undertaken24 Hour Call-out

We are a small family run business. We started our business as a Sole Trader and have been running for over 15 years, working on all aspects of plumbing from Boiler Installation, ASHP (Mono Block) to Full Bathroom Refurbishments.


-BUS -BOILER UPGRADE SCHEME - Registered

-RECC - Registered

-MCS - Registered

-APHC - Registered

-GAS SAFE - Registered



We now cover Air Source Heat Pump installation.



Transitioning from Bristol to Wales - looking to build our customer base in Wales (Cardiff/Newport)


Work we undertake but limited to:

  • ASHP Installation
  • ASHP Servicing
  • Full Bathroom refurbishment/fitter
  • Gas Boiler Installation/servicing & repair
  • Central Heating Installation/servicing & repair
  • Gas Cooker Installations
  • All aspect of Plumbing
  • Unvented Hot water Cylinders
  • Power Flushing Heating System


We cover all maintenance jobs right up to 1st Fix & 2nd Fix. Our company are fully committed to working with customers to get a professional finish every time. Our quotes are priced fair and realistic.

Accreditations and awards

Association of Plumbing & Heating Contractors
Association of Plumbing & Heating Contractors
Part L
Part L
bpec Certification Ltd
bpec Certification Ltd
bpec Certification Ltd - Unvented Hot Water
bpec Certification Ltd - Unvented Hot Water

This trade passed up to 12 Checkatrade vetting checks

Member since 2020

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  • Qualifications and accreditations

  • County court judgement

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  • County court judgement

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