Thanks so much for the advice you gave over the phone as you werent able to attend the property. So kind of you and greatly appreciated 😊
Verified reviewer
Job location: BA7
10
Oil boiler fault diagnosis and repair
Posted 19 January
I cannot commend Alec and Wiltshire Renewables highly enough. We arrived home after a few days away to find our boiler not firing. No hot water and heating in a house with 2 kids under 4. Cue urgently trying to find someone to come out. 1st plumber said the pump needed to be replaced. Alec replied to my CAT post and said he would be with me in the afternoon. He displayed comprehensive oil boiler knowledge, went thru steps to diagnose and repair, eventually McGuivering a solution to getting air bubbles out of the delivery pipe and get the boiler working. Thank you.
Verified reviewer
Job location: BA12
10
Oil boiler repair
Posted 24 December 2023
Chris provided first class service from minute one. My gran has an old oil boiler which stopped working, Chris instantly responded to the call and was at the door within 2 hours to start the repair. Few days later and we have a very happy and warm gran. She was extremely pleased with his pleasant professional service and would 100% recommended. Thank you once again.
Verified reviewer
Job location: BA12
8.75
Replacement boiler
Posted 22 November 2023
Very friendly team who were able to explain in simple terms what needed to be done. Completed work to schedule and heating has been great ever since. Highly recommended.
Verified reviewer
Job location: SN10
10
Complex problem - Resolved
Posted 03 November 2023
For five months since moving into our property we have tolerated limited warm, never hot, water. We paid, a lot, for a visit by another plumber who had no idea what the cause was. "It could be the expansion tank, thermostat, motorised valves cylinder, pipes..."
We then contacted Alec from P.P S, who came within 60 minutes, logically analysed the issue and found the cause - a shower mixer assembly, within half an hour.
At every stage he was cheerful, articulate and explained everything. He was clearly competent and we were impressed by every aspect of his visit. We will definitely use again
Verified reviewer
Job location: BA13
10
Leak from shower cubicle waste pipe and dripping shower valve.
Posted 27 June 2023
Alec responded to my initial emergency straight away and sent Chris out to investigate the source of the leak. Alex and Chris repaired the leak from the waste pipe and also fixed the leaky valve so I could use my shower again. Their dedication to finding an answer to my problem was very much appreciated. I would highly recommend this company and will definitely use them again. A very polite, friendly and helpful team.