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Reviews

  • Ellen M
    10

    New boiler fitting

    Posted 30 January

    Mark and team are amazing, got the job sorted in a timely manner and was very communicative. Will be happy to use again
    Job location: G62
  • 10

    Professional

    Posted 27 January

    Mark was very easy to deal with and the engineer who came was friendly, efficient, tidy and communicative. Recommended.
    Verified reviewer
    Job location: G42
  • 10

    Fire Servicing

    Posted 17 December 2025

    I have had a radiator replaced at the beginning of the year. Arrived when he said he would and work done and left tidy and clean. Just had my fire serviced, happy customer. Difficult to find someone to service a fire so happy that Mark could do it. Communication great and helpful is very reliable. Work speaks for itself.
    Verified reviewer
    Job location: G64

    Response from Willis-West Plumbing & Heating Ltd

    Hi Louise, Thanks for taking the time to leave this review for me. More than happy to help. All the best for now. Cheers Mark

  • 10

    Great service

    Posted 09 December 2025

    We recently contacted Willis West to install a new boiler and fix some radiators that weren't working. The service was great with constant contact throughout to keep us up to date with progress, arranging visits and to check the issue was now resolved.
    Verified reviewer
    Job location: G23

    Response from Willis-West Plumbing & Heating Ltd

    Hi David, Thanks for taking the time to leave a review at a busy time of year for everyone. Happy to help as always! Cheers Mark

  • 10

    Brilliant service.

    Posted 01 December 2025

    Brilliant! Excellent communication throughout the process of installing a new boiler. Neat, careful work. Came when they said they would and great after service. Will definitely use them again.
    Verified reviewer
    Job location: G3

    Response from Willis-West Plumbing & Heating Ltd

    Hi Mark, Thanks for taking the time to leave a positive review. We were more than happy to help in your time of need and look forward to working for you in the future. Cheers Mark

  • 10

    Very pleased

    Posted 20 November 2025

    Mark from Willis-West was great, pleasant in all our organising messages and fixed the issue quickly, arriving when agreed and providing clear communication. I would definitely recommend.
    Verified reviewer
    Job location: G20

    Response from Willis-West Plumbing & Heating Ltd

    Hi Beth, Thanks for taking the time to leave a review, its much appreciated. A pleasure to help and let me know if you need anything else. Cheers Mark