Reviews

Vortex soft washed our concrete tiled roof in Feb. 2025. A lot of moss was removed but it also stripped a lot of the colour. Vortex denied that our roof looked any different in colour. Vortex said that they had thoroughly cleaned the gutters. We have recently employed another company to re-colour the roof. They found that the gutters were blocked with moss, pockets of moss remained on the roof and several tiles appeared to be recently broken. With hindsight I am revising my review of Vortex.

Initially we were nervous about using a 'soft wash' technology that we were not familiar with. We sent Shane a number of questions about it, to which he replied immediately and in detail. We should not have worried. The work was carried out carefully, with much discussion about any challenges that came up. The results are amazing. The roof is very clean, completely free of moss and dirt and with no damage to any tiles. Afterwards, the gutters, fascias and windows were cleaned and all debris removed from the site. We are delighted.

Using Vortex was quite frankly an appalling experience. The job was handled half heartedly and extremely unprofessionally. The workman was seen just standing on the ground and directing the jet wash onto my bungalow roof, moss was flying everywhere and there was no ground protection used as this has all been caught on camera. I checked when work had wrapped up and there was still massive lumps of moss on the roof. They came back out the next day to finish the roof only to find out now the gutters are completely full of moss! He’s been paid and has ignored my messages since. Rogue trader AVOID!

Very easy to arrange the date. Shane arrived at the arranged time. After explaining what he would be doing, he got on and got the job done. A good job at a reasonable price.

Really pleased with the work. Shane was communicative throughout and did a really good job.

Shane and Tom came to remove all old pointing from our back patio, then pressure washed the whole area , and a day later repointed the patio. The end result looks amazing. Shane also pressure washed our large driveway, which now looks so good and we are so pleased with the work carried out. Shane and Tom worked very hard, very reliable, friendly and a pleasure to have around. Would highly recommend Vortex.