Absolutely awful. We were overcharged for 4 hours. Now we have a wardrobe with only the doors and one shelf not damaged. The back of it is all cracked, not attached properly as tacks are missing, the back panel taped up with parcel tape, one shelf unusable as they broke the support holes and lost a pin. A solid metal music rack (could support 67.5kg) was warped during the move. There are also scratched walls in one property and scratched door and door frame in the other. The owner has said that they are not liable for the damage as we reported it 9 hours later than their T&C tell us to.
Response from VANtasy Fast Removals
Apologies for any inconvenience we caused to you. However, this review does not tell the truth. We informed us 2 days ago (not 9 hours).
Also, you took responsibility for moving big items through the doors with the risk of scratching walls, etc