Reviews

  • 10

    Great job would recommend

    Posted 3 days ago

    Great job done recently- removing insulation from exterior wall cavity because of damp. The guys turned up and cracked on. Everything was explained and they showed me photos when they had completed the job. They came in to make sure it was all tidy even hoovering up any mess left. Very polite and it was completed really quickly.
    Verified reviewer
    Job location: DT4
  • 9.67

    Great customer support

    Posted 5 days ago

    Vac-xtract replaced our cavity wall insulation in 2023. The work was carried out efficiently and effectively. We have noticed the difference over the last two winters. Recently we have needed proof of the work done for an EPC evaluation and could not find the paperwork. I emailed Vac-xtract asking for a copy and it was supplied in less than 24 hours of my email. Very impressed and grateful. Good job all round
    Verified reviewer
    Job location: SO40
  • 10

    Don't go anywhere else

    Posted 5 days ago

    Professional from first contact to completion. I wish all tradesman were like this. The best choice of 4 quotations in every respect. Cavity extraction and cavity fill
    Verified reviewer
    Job location: DT6
  • 10

    Quick turn around

    Posted 15 January

    Very quick turn around from booking a quote to completing the work, text messages received when on route and was emailed a copy of the proof of completed work
    Verified reviewer
    Job location: PO12
  • 10

    Excellent customer service

    Posted 06 January

    Extremely professional and informative company. Explained the process and timescales of the work and advised no payment due until we were completely satisfied.
    Verified reviewer
    Job location: PO7
  • 10

    Trustworthy and extremely competent company

    Posted 06 January

    Having gained exorbitant quotes from other companies (to remove foam from a loft area) who said the entire roof had to come off we found the lighthouse in our storm that was Vac-Extract. They visited the house, assured us the roof did not have to come off, professionally risk assessed the job then quoted a fair price for removal and clearance of the foam. No deposit was taken and the job completed to an excellent standard. After an independent assessment, showing exceptional workmanship, we received a certificate of completion. Only then did we settle the invoice. Truly exemplary service.
    Verified reviewer
    Job location: HP9