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Universal Damp

9.85/10

Your Local Area, UK

Checkatrade member since December 2023

Services

  • Damp Survey
  • Structural Water Proofing
  • Rising Damp
  • Penetrating Damp Treatment
  • Damp Investigation
  • Condensation Control
  • Mould Control

Customer Reviews

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9.85 /10

Based on 52 reviews over the past 12 months

Quality of work

9.86

Reliability

9.88

Communication

9.8

What customers are saying

AI-generated from customer reviews over last 24 months

This trade is consistently praised for their professionalism, efficiency, and high-quality workmanship. Customers frequently highlight their clear communication, expert knowledge, and the tidiness of the team from survey to project completion.

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Reviews (415)

  • 10

    Damp problem

    Posted 14 January

    Gary was really efficient in getting out to me, managed to get Calum to do the work. Calum I couldn't praise enough was super efficient, respectful of the property and really polite. Would recommend this company any day
    Verified reviewer
    Job location: OX9
  • 10

    Damp in loft area

    Posted 09 January

    Called regarding a damp issue in my loft. Gary came out and done a damp survey and assessed the issue and explained thoroughly the problem and corse of action to take to rectify the problem. All followed up with a report. He was very friendly, helpful and informative.
    Job location: HP15
  • 10

    Rising Damp Survey

    Posted 30 November 2025

    Gary came round to complete a survey on our old house. He was incredibly thorough and took the time to clearly explain what rising damp was, why it was happening in our house and the solutions they have to solve it. There was no hard sell, only recommendations and knowledge. As someone who's moved into their first house, the prospect of forking out for this issue was terrifying but Gary's clear and no nonsense approach put us at ease. We will be proceeding with the recommended works as a result.
    Verified reviewer
    Job location: HP3
  • 9.33

    Nothing

    Posted 28 November 2025

    Gary was professional and helpful I would definitely recommend the service
    Verified reviewer
    Job location: NW3
  • 10

    Fantastic Service

    Posted 21 November 2025

    Gary was punctual, professional and knowledgeable. The surveyor report came through on the day. Incredibly pleased with the service.
    Verified reviewer
    Job location: NW1
  • Joe E
    10

    We sought a damp survey pending the purchase of house we plan to buy.

    Posted 18 November 2025

    The site visit was booked in promptly, the task was performed as planned. Our report was issued the same day and was detailed enough for us to make a decision
    Verified reviewer
    Job location: TW9

Photos

Company Info

Owner

Mr Gary Fitzgerald

Ltd Company

3 years on Checkatrade

VAT Registered

No

Commercial WorkDomestic Work


The Universal Group is a leading provider of Exterior property services which includes damp solutions, exterior painting and wall coatings, house rendering and wall insulation services. With our expertise and knowledge of specialised techniques, we can effectively tackle the most frequent damp problems, cracked and damaged walls, and improve your home's comfort with our insulation paints and renders.

Our team also specialises in waterproofing walls, utilising advanced products and methods to prevent water ingress and safeguard your property against the damaging effects of moisture. By applying our professional waterproofing solutions, you can enjoy peace of mind knowing that your walls are protected, and your property is secure.

Additionally, we offer effective solutions for mould and condensation control. Our experienced technicians will assess the underlying causes of Mould growth and condensation in your property and implement targeted measures to eliminate excess moisture, improve air quality, and create a healthier living environment.

At The Universal Group, we prioritize delivering exceptional results and ensuring customer satisfaction. With over 30 years of experience, we have the expertise to handle any wall-related issue. Our fully insured and approved tradesmen provide a professional and reliable service, giving you confidence and peace of mind throughout the process.

This trade passed up to 12 Checkatrade vetting checks

Member since December 2023

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