The boss man was a very nice person to get on with but never put dust sheets down an we ended up with paint on our carpets,then he introduced his labour to strip the wall paper off and he was left all on his own with no supervision well he stripped the wall paper off an took most of the plaster with it off,which in the end it has cost me £800 pounds to get a plaster to re plastered the wall for me,also he wall paper one wall was it was looking okay after 3 sheets of paper then he hole abit off the paper he put up,the paper cost £25 pounds a roll,and then he said it was cheap paper!! There more
Response from UK Hammer
I’m sorry you ignored my advice. You purchased the wrong amount of wallpaper and, when you asked about its quality, I told you it wasn’t good. I also warned that removing the old wallpaper could damage parts of the wall, which you accepted. I offered to repair and prepare the wall at no extra cost, but you refused, seemingly to justify withholding part of the payment, which is unethical. You repeatedly made irrelevant comments and interfered unprofessionally. 99% of my reviews are five stars, I have 4.8 on MyBuilder, and customer satisfaction is my priority, so this was disappointing.