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TWS Carpentry LTD

9.57/10

Swadlincote, Derbyshire

Checkatrade member since April 2018
5

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Services

Wooden / Timber Structures
General Carpentry
Door Fitting / Hanging
Staircases
Joinery
Skirting
Architraves
Emergency Carpenter Service

Customer Reviews

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9.57 /10

Based on 27 reviews over the past 12 months

Quality of work

9.48

Reliability

9.59

Communication

9.63

What customers are saying

AI-generated from customer reviews over last 24 months

The vast majority of customers praise this company for their high-quality workmanship, professionalism, and tidiness, frequently highlighting their punctuality and good communication. However, a small number of recent customers have reported issues with the quality of the finish and poor follow-up service.

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Reviews (268)

10
Great work
Posted 08 April
We had laminate flooring supplied and fitted by Tim and his team, their attention to detail is great, they also made and fitted a bespoke under stairs unit, again attention to detail is excellent, we’re very pleased with the work done,so much so we have booked him again for some more work, we would definitely recommend.
Verified reviewer
Job location: LE11
10
Great price, even better workmanship, highly recommended.
Posted 08 April
Great communication throughout, very efficient, high quality work and a great price. No messing about. Not one thing to complain about. Would highly recommend this company any Carpentry. I’m already planning the next project with them.
Verified reviewer
Job location: DE3
B
Bina l
0
DISAPPOINTED! AVOID AT ALL COSTS!!!
Posted 02 April
We hired Tim to fit our engineered flooring and the result is an INCOMPLETE MESS. Damaged flooring, badly fitted kitchen plinths and panels and an overall shocking workmanship!! Tim repeatedly promised to come back and fix it, then completely IGNORED my messages and vanished. It’s been almost 6 months and NO REPAIRS, just EMPTY PROMISES followed by total silence!!! If you value your home, your time and your money, STAY WELL AWAY. I’m now paying to fix HIS mistakes. Absolutely appalling. Completely UNPROFESSIONAL. Utterly DISAPPOINTING
Verified reviewer
Job location: DE56
Response from TWS Carpentry LTD
Unfortunately, a section of this floor was damaged by the large refrigerator being moved. This was not noticed by either myself or the customer. The customer paid me later that day. Afterwards, she mentioned a concern with a part of the floor. How this damage was done we will never know. I visited to have a look and try to rectify, by sanding and oiling. This didn’t work. So I purchased some new flooring for them and said we like try and replace it. I have tried to get this sorted on a few occasions but have not heard back. I am still open to trying to sort this out for the client.
10
Quality Tradesmen
Posted 20 March
1st class. Prompt. Efficient excellent job done.
Job location: DE13
S
Sophie S
10
New door frames, skirting boards and architraves
Posted 26 January
Honestly could not be happier with the work Tim and his team have done! Kept me up to date leading up to the scheduled date, arrived on time and were so polite. Could not have asked for a better job and will 100% be a returning customer !
Verified reviewer
Job location: DE11
M
Matthew B
9.33
door fitting
Posted 20 December 2025
very quick to book in got the job done very very happy with the work would recommend
Verified reviewer
Job location: DE21