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T S Plumbing & Heating

5/10

Ipswich, Suffolk

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Customer Reviews

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5 /10

Based on 2 reviews over the past 12 months

Quality of work

Reliability

Communication

Reviews (72)

3.67
No pride in outcome
Posted 24 January
Very disappointed in the quality of workmanship. A discount was offered as we were let down 4 times before starting the job but not honoured. Panels poorly matched, LVT floor not stuck down. Panels chosen and paid for 2 months previously not available and told after bathroom removed we had a choice of 2 styles but original/mismatch trim still used. Tom sent Liam to do snags with no materials and never took responsibility for the finished job which is embarrassing.
Verified reviewer
Job location: IP22
6.33
Could be better
Posted 01 December 2025
Plumbing side was good. Communication was a total shocker, really did not fill me with confidence at all. Cleanliness could have been better.. I will not elaborate to much, but if they sorted these issues out, it would get a better rating from me. UNFORTUNATELY THE WORK WAS LEFT UNFINISHED.
Verified reviewer
Job location: IP9
10
Kitchen dishwasher and washing machine plumbing replacement
Posted 21 November 2024
Excellent work by Tom and Liam. Would have no hesitation in recommending them and will certainly use their services again when needed
Job location: IP6
10
New bathroom fitted, one wall tiled, new extractor fan installed and newflooring throughout.
Posted 02 May 2024
All work was done to a very high standard and completed on schedule, within budget and with no surprise "extras". Tom was very accommodating, communicative and obviously took pride in the work done. Thoroughly recommended on the basis of our experience and we'd definitely use again.
Verified reviewer
Job location: IP1
9.25
Shower enclosure installation.
Posted 05 March 2024
The old shower enclosure was removed with minimum fuss and the new enclosure installed. A few more visits were required to remedy a troublesome leak until it became evident that the fault lay in the manufacture of one of the enclosure panels. The problem was then immediately resolved.
Verified reviewer
Job location: IP1
10
Various plumbing work
Posted 16 January 2024
Have always found it a struggle to find a reliable tradesman be it plumber, electrician, carpet fitter etc.. I can now tick the box for a reliable plumber who has excellent standards of both work and communication.. can’t fault this company and will use and recommend them from now on five stars all round.
Verified reviewer
Job location: IP2