Trade cover image

TSM Energy

10/10

Dartford, Kent

Checkatrade member since November 2025

Services

  • Air Source Heat Pump Installation - ASHP
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

Write a review

10 /10

Based on 5 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (5)

  • 10

    Would definitely recommend, service and repairs for Air Source Heat Pump

    Posted 2 days ago

    I couldn't have asked for a better service with TSM, Sophie dealt with my enquiry immediately and kept in contact throughout, polite, lovely lady! John carried out the work quickly and when it turned out there was a fault in the system, he dealt with the warranty and kindly came back to fix ASAP as the manufacturer were going to be another 10 days. A big thank you to a lovely team.
    Verified reviewer
    Job location: CM7
  • 10

    Heat pump

    Posted 29 November 2025

    I used tsm for my heat pump install. They were great from the first contact with the office. The install was smooth and successful. Thanks TSM!
    Verified reviewer
    Job location: CM9
  • 10

    Best decision I ever made

    Posted 26 November 2025

    From quote to completion a totally great experience. Not having central heating already installed I was apprehensive about the mess etc, but the team were fantastic and worked very tidy. Best of all I now have a lovely warm home, not just a warm kitchen as that was all I could only afford to heat using electric heaters before.
    Verified reviewer
    Job location: IP30
  • 10

    I wouldn't use anyone else

    Posted 25 November 2025

    Have used TSM Heating a few times now and there is noone else I'd rather call. They sorted my underfloor heating out and in their most recent visit, John installed Hive for me throughout the house. Such great guys too, can't recommend enough!
    Verified reviewer
    Job location: DA13
  • 10

    Smooth, Professional & Stress-Free Service

    Posted 21 November 2025

    TSM Energy made the whole heat pump installation process effortless. The surveyor explained everything clearly and carried out proper heat-loss calculations, so I felt confident in the system they recommended. The engineers were punctual, tidy and genuinely skilled — the installation is neat, quiet and finished to a really high standard. My home feels warmer and more comfortable already, and the smart controls are so easy to use. The team kept me informed throughout and were always happy to answer questions. I’d confidently recommend TSM Energy for anyone considering a heat pump.
    Verified reviewer
    Job location: DA9

Photos

Company Info

Owner

Mr Tom Massey

Ltd Company

1 years on Checkatrade

VAT Registered

Yes: 217074328

At TSM Energy — part of TSM Heating — we specialise exclusively in Air Source Heat Pump installations, servicing and repairs. Our team focuses purely on renewable heating, so every project is handled by qualified experts who design and install systems that deliver reliable performance and genuine home comfort. We offer a full end-to-end service including surveys, heat-loss calculations, system design, installation, grant support, and aftercare. From start to finish, we make the switch to a heat pump simple, transparent, and stress-free.


We know choosing a heat pump can feel like a big step, which is why we prioritize honest advice and clear communication. Our surveyors and engineers take the time to explain everything and ensure you feel confident in your system.


Our Services


• Air Source Heat Pump installations

• Servicing & performance optimization

• Breakdowns & repairs

• Radiator upgrades & hot water cylinders

• BUS grant support


Why Customers Choose Us


• True specialists in renewable heating

• Accurate heat-loss calculations

• Neat, compliant workmanship

• Reliable aftercare and support

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since November 2025

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople