TSM Energy
Dartford, Kent
Checkatrade member since November 2025
Services
- Air Source Heat Pump Installation - ASHP
- Air Source Heat Pump Servicing / Repair - ASHP
Customer Reviews
Write a review10 /10
Based on 5 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (5)
10 Would definitely recommend, service and repairs for Air Source Heat Pump
Posted 2 days ago
I couldn't have asked for a better service with TSM, Sophie dealt with my enquiry immediately and kept in contact throughout, polite, lovely lady! John carried out the work quickly and when it turned out there was a fault in the system, he dealt with the warranty and kindly came back to fix ASAP as the manufacturer were going to be another 10 days. A big thank you to a lovely team.Verified reviewerJob location: CM710 Heat pump
Posted 29 November 2025
I used tsm for my heat pump install. They were great from the first contact with the office. The install was smooth and successful. Thanks TSM!Verified reviewerJob location: CM910 Best decision I ever made
Posted 26 November 2025
From quote to completion a totally great experience. Not having central heating already installed I was apprehensive about the mess etc, but the team were fantastic and worked very tidy. Best of all I now have a lovely warm home, not just a warm kitchen as that was all I could only afford to heat using electric heaters before.Verified reviewerJob location: IP3010 I wouldn't use anyone else
Posted 25 November 2025
Have used TSM Heating a few times now and there is noone else I'd rather call. They sorted my underfloor heating out and in their most recent visit, John installed Hive for me throughout the house. Such great guys too, can't recommend enough!Verified reviewerJob location: DA1310 Smooth, Professional & Stress-Free Service
Posted 21 November 2025
TSM Energy made the whole heat pump installation process effortless. The surveyor explained everything clearly and carried out proper heat-loss calculations, so I felt confident in the system they recommended. The engineers were punctual, tidy and genuinely skilled — the installation is neat, quiet and finished to a really high standard. My home feels warmer and more comfortable already, and the smart controls are so easy to use. The team kept me informed throughout and were always happy to answer questions. I’d confidently recommend TSM Energy for anyone considering a heat pump.Verified reviewerJob location: DA9
Photos
Company Info
Owner
Mr Tom Massey
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: 217074328
At TSM Energy — part of TSM Heating — we specialise exclusively in Air Source Heat Pump installations, servicing and repairs. Our team focuses purely on renewable heating, so every project is handled by qualified experts who design and install systems that deliver reliable performance and genuine home comfort. We offer a full end-to-end service including surveys, heat-loss calculations, system design, installation, grant support, and aftercare. From start to finish, we make the switch to a heat pump simple, transparent, and stress-free.
We know choosing a heat pump can feel like a big step, which is why we prioritize honest advice and clear communication. Our surveyors and engineers take the time to explain everything and ensure you feel confident in your system.
Our Services
• Air Source Heat Pump installations
• Servicing & performance optimization
• Breakdowns & repairs
• Radiator upgrades & hot water cylinders
• BUS grant support
Why Customers Choose Us
• True specialists in renewable heating
• Accurate heat-loss calculations
• Neat, compliant workmanship
• Reliable aftercare and support
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since November 2025
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