True Roof Direct LTD
9.24/10
Owner
Mrs. Lynne Herrington
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 241188420
Our services range from full replacement roofs, to flat roofing work, dry ridge and verge systems and fascia, soffits and guttering installation. More details on our full list of services can be found on our website https://trueroofdirect.ltd/. We have a get it right first-time attitude and pride ourselves on our 5-star service and workmanship. Follow us on Facebook @trueroofdirectltd, to see live updates of our working week and our work in progress.
Our overall customer satisfaction is rated at 9.2/10. ( verified by the fair trades association ) We believe we have such a high customer satisfaction rating simply because we listen to our customer feedback and aim to deliver what’s important to you .Building and maintaining strong relationships with our customers and trusted partners plays a key part to us being the best roofing company in the North East . At True Roof Direct we love what we do.
Services
We carry out roofing works across the whole of the North East. All our roofers are fully qualified and have over 25 years’ experience in the roofing industry. We pride ourselves on our 5-star service from start to finish. We work on a fair pricing system to ensure our customers receive a high standard of workmanship whilst obtaining a fair price. We are members of the Trade Association Fair Trades.
Our commitment to you
We are a well-established roofing company based in Seaham. True Roof Direct started in 2015. Lynne Herrington, managing director of True Roof previously worked in finance, however, after 20 years’ service Lynne was made redundant and decided to start her own roofing company. Lynne has successfully built True Roof Direct over the last 5 years and continues to develop and grow the business.
What we do
Member since 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks
AI-generated from customer reviews over last 24 months
True Roof receives high praise for their efficient, professional teams and excellent workmanship, with many customers highlighting the speed and quality of roof replacements. However, some customers have reported issues with communication, delays in project start times, and slow scaffolding removal.
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Based on 18 reviews over the past 12 months
Quality of work
9.41
Reliability
9.24
Communication
10
Posted 04 June
Posted 03 February
Posted 06 December 2024
Posted 25 November 2024
Posted 22 October 2024
Posted 11 October 2024