True Roof Direct LTD
SEAHAM
Checkatrade member since 2021
Services
- Flat Roofing Repair
Customer Reviews
Write a review9.29 /10
Based on 20 reviews over the past 12 months
Quality of work
9.47
Reliability
9.26
Communication
10
Reviews (68)
10 Full roof and facia boards plus drain pipes
Posted 03 February
Job location: SR2I can only say that I’m very happy with the work and services this company done From the management to sales and all the worker’s involved I could not fault anyone10 Dry Ridge repair
Posted 06 December 2024
Excellent professional service absolutely recommend this company very quick and efficientVerified reviewerJob location: SR310 Full Roof Replacement
Posted 25 November 2024
Excellent Job. Top Class. Professional Job, Curteous and Easy to Deal With. Highly Recommend this Local Firm. Completed in 1 DayVerified reviewerJob location: SR210 New Roof
Posted 22 October 2024
I'm very happy indeed with True Roof. Outstanding customer service and an extremely well organised, fast and efficient job. The roofers were brilliant, a credit to the company. Highly recommend, thank you.Verified reviewerJob location: SR39 New roof, flat roof and above bay window
Posted 11 October 2024
We had work carried out on our roof, porch roof and above the baywindow, and we're really pleased with everything. The workmen were very good, and completed the work quickly and efficiently. The only downside is we're still waiting for the scaffolding to be taken down after eight days of the work being completed as we would like everything cleaned up and to be able to put the car back on the driveVerified reviewerJob location: NE348.75 Full roof replacement
Posted 07 October 2024
Told work would be started June or July. It was eventually started 2nd week of September. I know some people who paid deposits way after us and their work was started weeks before ours. However, once the roofers came they were punctual and hard working. Smashing lads, very polite, friendly and professional. We would definitely have this crew back and would recommend them to friends and family.Verified reviewerJob location: NE34
Photos
Company Info
Owner
Lynne Herrington
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 241188420
- Who we are?
Our services range from full replacement roofs, to flat roofing work, dry ridge and verge systems and fascia, soffits and guttering installation. More details on our full list of services can be found on our website https://trueroofdirect.ltd/. We have a get it right first-time attitude and pride ourselves on our 5-star service and workmanship. Follow us on Facebook @trueroofdirectltd, to see live updates of our working week and our work in progress.
Our overall customer satisfaction is rated at 9.2/10. ( verified by the fair trades association ) We believe we have such a high customer satisfaction rating simply because we listen to our customer feedback and aim to deliver what’s important to you .Building and maintaining strong relationships with our customers and trusted partners plays a key part to us being the best roofing company in the North East . At True Roof Direct we love what we do.
Services
We carry out roofing works across the whole of the North East. All our roofers are fully qualified and have over 25 years’ experience in the roofing industry. We pride ourselves on our 5-star service from start to finish. We work on a fair pricing system to ensure our customers receive a high standard of workmanship whilst obtaining a fair price. We are members of the Trade Association Fair Trades.
Our commitment to you
We are a well-established roofing company based in Seaham. True Roof Direct started in 2015. Lynne Herrington, managing director of True Roof previously worked in finance, however, after 20 years’ service Lynne was made redundant and decided to start her own roofing company. Lynne has successfully built True Roof Direct over the last 5 years and continues to develop and grow the business.
What we do
This trade passed up to 12 Checkatrade vetting checks
Member since 2021
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